Warehouse Parts Specialist

Pengate Handling Systems, Inc.•Manchester Township, PA

23h

About The Position

The Warehouse Parts Specialist is responsible for ensuring accurate and efficient shipping, receiving, and inventory control operations. This role plays a critical part in maintaining stockroom organization, supporting field technicians, and delivering a high level of customer satisfaction through adherence to established procedures and quality standards.

Requirements

Strong verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general CRM systems
Working knowledge of hazardous material handling procedures and safety guidelines
Familiarity with UPS and FedEx shipping/manifest systems preferred
Ability to multitask and prioritize effectively in a fast-paced, high-pressure environment
Strong attention to detail and organizational skills
Customer service mindset with the ability to interact professionally with vendors and internal teams
High school diploma or equivalent required
Certification in the operation of material handling equipment (e.g., forklifts) preferred
Prior warehouse, parts, or inventory control experience required
Industry experience strongly preferred
Ability to sit for extended periods while working on a computer
Ability to stand and walk for up to 8 hours per day
Must be able to lift up to 50 pounds on a regular basis
Frequent bending, twisting, kneeling, crouching, and reaching required
Manual dexterity to handle inventory, tools, and equipment
Clear verbal communication ability, including talking and hearing with strong articulation
Ability to work in a fast-paced environment with high performance expectations

Nice To Haves

Familiarity with UPS and FedEx shipping/manifest systems preferred
Certification in the operation of material handling equipment (e.g., forklifts) preferred
Industry experience strongly preferred

Responsibilities

Complete all shipping and receiving activities accurately by the end of each business day
Verify, document, and label all incoming and outgoing shipments in accordance with company procedures
Inspect incoming goods for damage, shortages, or overages and report discrepancies
Pick, inspect, and prepare outgoing shipments to ensure accuracy and quality
Determine appropriate routing and ensure compliance with load limits and shipping regulations
Reconcile actual shipping costs against billed costs and report discrepancies to leadership
Maintain cleanliness, organization, and safety of the stockroom and receiving areas
Ensure all inventory is properly stored, labeled, and easily accessible
Address inventory discrepancies and maintain sufficient levels of shipping supplies
Process inventory receipts using the purchase order system in SAP
Distribute non-inventory materials to appropriate departments
Execute truck back-order replenishment processes
Serve as the first point of contact for customers and vendors at the parts counter
Package shipments to prevent damage during transit
Assemble or cut chains, hoses, and cables as needed
Perform tire pressing as required
Process and document returned goods in accordance with company procedures
Maintain shipping and mailing equipment, ensuring proper functionality and supply levels
Deliver parts to field technicians as needed
Perform additional duties as assigned