Warehouse Part Coordinator

Smart Care Equipment Solutions•Schenectady, NY

50d

About The Position

The Warehouse Parts Coordinator is responsible for the efficient and accurate management of all incoming and outgoing parts and equipment within the warehouse. This role ensures accurate inventory control, timely order fulfillment for service technicians and customers, and maintains an organized and safe warehouse environment in compliance with company and safety standards. Unloading incoming shipments, inspecting for damage & processing according to company policy. Receive, inspect, unload, and check-in all incoming parts & shipments, verifying contents against packing slip, reporting any damages or discrepancies. Prepare & package outgoing shipments using appropriate methods, ensuring all orders are accurate and meet carrier specification, being staged timely. Coordinate with freight carriers to schedule pickups and deliveries and prepare all necessary shipping documents. Operate warehouse equipment safely, including forklifts, pallet jacks & hand trucks, with forklift inspections on each day used. Maintain a clean, organized, and safe working environment, adhering to all company safety protocols and OSHA guidelines. Organize, store and stock parts & equipment in designated bins, racks & storage areas. Manage & return parts processes, including receiving and evaluating items for warranty claims & restocking. Perform regular cycle counts and physical inventories to reconcile discrepancies. Process all returns (green tags and red tags), working with Technicians. Perform any other duties assigned by manager(s). Participate in and lead training for career development, safety and maintaining required certifications Conduct and support client engagement activities to strengthen our relationships with our clients and increase our understanding of needs. Organizational Core Competencies: (Responsibilities section- should be on all job descriptions): Perform all duties with integrity, safety and a professional mentality Promote a positive and inclusive work/team environment Communicate all program deficiencies and improvements Report all non-conforming work Ensure effective communication Demonstrate discretion, confidentiality and good judgement when dealing with sensitive company, personnel and client information Foster collaboration and communication

Requirements

High School diploma
3+ years of general warehouse experience required
3+ years of experience operating a forklift
Proficient with Google and Microsoft office Suite products (Excel, PowerPoint, Word)
Experience with Workday preferred or similar systems
Familiarity with ERP and/or CRM systems
Forklift Certification
OSHA 30
Ability to lift heavy items and stand for long periods, and move around a busy warehouse
Ability to interface with cross-functional teams and all levels of personnel/management
Problem solving skills, solid organization and time management skills
Able to work independently, managing multiple responsibilities
Basic math and computer skills
Ability to think and act strategically and proactively
Good communications skills
Resourcefulness, flexibility, and resiliency to operate in a dynamic work environment
The schedule and essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, this position may require the individual to work rotating shifts assignments, weekends, holidays, and overtime as needed. Standby and on-call duty is required, and the individual must be able to respond to the facility within one hour. Some shifts will require working alone
Must have the ability to lift 50-60 pounds using Company provided equipment
Sitting for long periods of time (3-4 hours)
Working in front of computer screens for up to 8-10 hours
Ability to climb stairs, ladders and work from heights
Ability/willingness for local travel. On-call work and limited weekend travel or work may be required.
Capability to pass background checks and initial drug screening
Valid driver’s license

Responsibilities

Efficient and accurate management of all incoming and outgoing parts and equipment within the warehouse
Ensures accurate inventory control
Timely order fulfillment for service technicians and customers
Maintains an organized and safe warehouse environment in compliance with company and safety standards
Unloading incoming shipments, inspecting for damage & processing according to company policy
Receive, inspect, unload, and check-in all incoming parts & shipments, verifying contents against packing slip, reporting any damages or discrepancies
Prepare & package outgoing shipments using appropriate methods, ensuring all orders are accurate and meet carrier specification, being staged timely
Coordinate with freight carriers to schedule pickups and deliveries and prepare all necessary shipping documents
Operate warehouse equipment safely, including forklifts, pallet jacks & hand trucks, with forklift inspections on each day used
Maintain a clean, organized, and safe working environment, adhering to all company safety protocols and OSHA guidelines
Organize, store and stock parts & equipment in designated bins, racks & storage areas
Manage & return parts processes, including receiving and evaluating items for warranty claims & restocking
Perform regular cycle counts and physical inventories to reconcile discrepancies
Process all returns (green tags and red tags), working with Technicians
Perform any other duties assigned by manager(s)
Participate in and lead training for career development, safety and maintaining required certifications
Conduct and support client engagement activities to strengthen our relationships with our clients and increase our understanding of needs
Perform all duties with integrity, safety and a professional mentality
Promote a positive and inclusive work/team environment
Communicate all program deficiencies and improvements
Report all non-conforming work
Ensure effective communication
Demonstrate discretion, confidentiality and good judgement when dealing with sensitive company, personnel and client information
Foster collaboration and communication