Warehouse Order Expeditor

Solve IMG • Charlotte, NC

2d • Onsite

About The Position

Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day. POSITION DESCRIPTION: Reporting to the Outbound Supervisor, the Order Expeditor is responsible for daily reconciliation of outbound orders/pick-tickets in Solve’s Charlotte Distribution Center to ensure that every priority order will satisfy our customer’s on-time delivery. In this role, the focus will be to expedite high priority shipments (UPS NDA, FedEx NDA and same day customer pick-ups) while ensuring all remaining orders in each batch are fully processed, reconciled and visible in the system. The Order Expeditor will exhibit relentless follow-through, strong system competency (Epicor P21, PowerBI, carrier portals, etc) and clear, concise communication with Operations, Sales, Customer Service, Carriers and various other departments. The ideal candidate thrives in a fast-paced environment, can triage conflicting priorities on the fly and brings a continuous improvement mindset to every opportunity.

Requirements

• High School Degree or Equivalent
• 1+ year experience in Warehousing and/or Inventory Control
• Ability to lift, push or pull up to 50 lbs
• Proficiency with computer skills, including Microsoft Office (Excel/Outlook)

Nice To Haves

• Experience having worked with bearings and/or power transmission component parts
• Experience performing Cycle Counts/Physical Inventory
• Forklift Experience and Certification

Responsibilities

• Monitor open orders in Solve’s ERP system consistently throughout the day and verify every print ticket /order to ensure it has a corresponding shipment confirmation or documented exception
• Close each batch of pick tickets promptly once all orders are shipped, cancelled or rescheduled
• Ensure system accuracy and inventory integrity, and investigate shortages, address stock discrepancies and provide substitutes when feasible
• Proactively, pull and stage UPS NDA, FedEx NDA and any “hot” order to meet same day cut-off and flag at-risk orders early and escalate immediately with data back recommendations
• Leverage Power BI dashboards and system queries to track download times, pick progress, carrier cut offs and late day backlog and d ocument causes of missed orders and be prepared to communicate them to the leadership team
• Assist with warehouse outbound functions (picking, packing and shipping) as needed when there is bandwidth outside of prioritized order closure responsibilities

Benefits

• Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid paternal leave and paid time off
• Work in a collaborative environment with passionate and innovative teammates
• $85 annual bonus applied toward mandatory steel toe boots

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED