Vacancies Warehouse Operator II - Seattle

AkzoNobel Corporate•Seattle, WA

19d•$25

About The Position

About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together. For more information please visit www.akzonobel.com © 2024 Akzo Nobel N.V. All rights reserved. Job Purpose A Site Logistics Operator is the interface between AkzoNobel and the customer. A Site Logistics Operator is expected to own an order from start to finish and be able to escalate concerns as required. The Site Logistics Operator additionally impacts Inventory Management for the facility that they work in. - Order Management & Fulfillment – 30% - Customer & Sales Relationship Management – 30% - Inventory Management – 20% - Coordination of Internal Resources – 10% - Health, Safety & Sustainability – 10% Key Responsibilities Order Management - Order Receipt, Entry & Confirmation - Communication / Escalation of concerns - Maximize On Time & In Full Delivery - Reason Code Entry for OTIF Failures - Management of the order cycle from start to finish - Customer & Sales Relationship Management - Communication with Sales Team when required - Communication with the Customer when required Inventory Management - Capable of receiving replenishment orders and placing them into inventory accurately - Capable of picking Sales & Distribution orders accurately and efficiently - Capable of tinting Sales orders accurately and efficiently - Understanding of the Daily Replenishment process - Understanding Safety Stock levels and Forecasts modifications - Understanding of the NAM Inventory Management Protocol and its purpose Coordination of Internal Resources - Working with all pertinent resources to ensure fulfillment of orders - Working with all available resources to problem solve - Working with supervisor on ALPS escalations & problem solving Health, Safety & Sustainability - Active in all forms of HSE reporting - Proactive in all forms of Sustainability - Behavior in accordance with the Code of Conduct - Performs in accordance with the Core Values- Order Management - Order Receipt, Entry & Confirmation - Communication / Escalation of concerns - Maximize On Time & In Full Delivery - Reason Code Entry for OTIF Failures - Management of the order cycle from start to finish Customer & Sales Relationship Management - Communication with Sales Team when required - Communication with the Customer when required Inventory Management - Capable of receiving replenishment orders and placing them into inventory accurately - Capable of picking Sales & Distribution orders accurately and efficiently - Capable of tinting Sales orders accurately and efficiently - Understanding of the Daily Replenishment process - Understanding Safety Stock levels and Forecasts modifications - Understanding of the NAM Inventory Management Protocol and its purpose Coordination of Internal Resources - Working with all pertinent resources to ensure fulfillment of orders - Working with all available resources to problem solve - Working with supervisor on ALPS escalations & problem solving Health, Safety & Sustainability - Active in all forms of HSE reporting - Proactive in all forms of Sustainability - Behavior in accordance with the Code of Conduct - Performs in accordance with the Core Values

Requirements

2 years of related customer service experience
related business diploma or degree
Positive Attitude, Strong Work Ethic, Proficient Problem Solving Skills, Passion for Excellence

Responsibilities

Order Receipt, Entry & Confirmation
Communication / Escalation of concerns
Maximize On Time & In Full Delivery
Reason Code Entry for OTIF Failures
Management of the order cycle from start to finish
Communication with Sales Team when required
Communication with the Customer when required
Capable of receiving replenishment orders and placing them into inventory accurately
Capable of picking Sales & Distribution orders accurately and efficiently
Capable of tinting Sales orders accurately and efficiently
Understanding of the Daily Replenishment process
Understanding Safety Stock levels and Forecasts modifications
Understanding of the NAM Inventory Management Protocol and its purpose
Working with all pertinent resources to ensure fulfillment of orders
Working with all available resources to problem solve
Working with supervisor on ALPS escalations & problem solving
Active in all forms of HSE reporting
Proactive in all forms of Sustainability
Behavior in accordance with the Code of Conduct
Performs in accordance with the Core Values