Warehouse Operations Team Lead

Iron Mountain • Wind Gap, PA

1d • Onsite

About The Position

At Iron Mountain, work makes a positive impact for customers, employees, and the planet. They provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics, partnering with 225,000 customers globally. Iron Mountain is seeking a skilled Operations Team Lead to join their Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to their ability to satisfy customer demands.

Requirements

• Minimum of 2 to 3 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
• Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Nice To Haves

• Forklift certificate is a plus

Responsibilities

• Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
• Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication.
• Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

Benefits

• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees