Warehouse Operations Manager - Day Shift

Cardinal Health•Landrum, SC

3d•$76,300 - $109,000•Onsite

About The Position

Our Global Medical Products business is currently looking for an operations manager to lead and support the day-to-day warehouse operations for our Greenwood Replenishment Center located in Greenwood, SC. This warehouse operation role is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. This leader will report directly to the Site Leader and have operational responsibility for inbound and outbound distribution as well as Quality Inventory Control across a 3-shift operation with primary responsibilities being in the late morning to early evening. In addition, this leader will have responsibility for the efficient flow of products from the point of product receipt from the end of the manufacturing line to the shipment of products to a variety of internal and external customers. This person will also have direct reports and indirect responsibility for managing the relationship with our manufacturing partners onsite.

Requirements

Bachelor's degree in related field, or equivalent work experience, preferred
Minimum of 4-6 years’ previous leadership experience preferred
What is expected of you and others at this level
Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
Interactions normally involves resolution of issues related to operations and/or projects
Gains consensus from various parties involved

Nice To Haves

5 years leading in a fast-paced environment (e-commerce or similar) preferred
Lean Six Sigma (certified or experience) preferred
Working knowledge of Warehouse Management Systems (PkMS/Manhattan) and ERP systems (SAP/TPM) preferred

Responsibilities

Total operations logistics, planning, employee engagement and development to include management of inbound/outbound operations, quality, inventory control, EHS, QRA, SOX compliance, transportation, maintenance, and facilities (inside and outside the 4-walls).
Proactively work with all support functions (sales, inventory, finance, human resources, sales and operations, transportation, sourcing/buyers and others) to ensure excellent external customer service and quality as well as high associate engagement.
Serve as project leader for new building initiatives, implementations, consolidations, etc.
Leads a staff to ensure timely receiving, and shipping while maintaining inbound/outbound quality and improving the RC cost per line
Responsible for developing the skill sets (technical and leadership) of all RC leaders (exempt and non-exempt) through coaching, training, effective/efficient performance and behavior feedback all the while role modeling top notch leadership
Leads cross business team(s) to gather input on inbound/inventory control/outbound/reverse logistics service and quality
Reviews measurement results to determine root causes for any process defects; provides direction in creating countermeasures (results)
Analyzes the effectiveness of process changes while continually strives to close gaps between actual vs. expected results
Understands the key performance metrics (KPIs) and monitors all RC operational process to ensure the RC meets/exceeds on all KPIs and organizational goals
Develop training plans (compliance and technical/functional) to ensure all non-exempt associates have the knowledge and confidence to excel in their assigned role/tasks
Recommends and implements programs, policies, and strategies to achieve all KPIs
Implements and administers all policies and procedures
Ensures quality and service (the perfect order) is provided to the external customers along with excellent customer service on all internal correspondence
Efficiently and effectively addresses all associate’s concerns (performance, absenteeism, behavior, etc.) in a timely manner
Use data to analyze root causes (reasons for a process not performing as expected
Ensures the Cardinal Health’s Leadership Essentials and Core Values are consistently modeled by all RC associates (exempt and non-exempt)
Participates in sales meeting/updates with external customers (current/potential) to ensure sustainability/scalability solutions
Works with subordinates/peers (inside and outside of the RC) to increase overall knowledge of Cardinal Health
Lead the Lean Six Sigma efforts in the RC (continuously act as the Lean champion)
Plan, implement and complete all required leadership and technical training for all exempt and non-exempt associates
Continually looking for problems within the processes to solve (go see, identify root causes, implement countermeasures and control)
Continue to look for creative ways to improve the facility and operations through established standards and new ideas
Drive associate/employee engagement through effective and efficient execution of the voice of the employee (VOE) action plans
Actively manage multiple competing priorities through delegation to RC leadership staff

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs