Warehouse Operations Manager Augusta

DELAWARE VALLEY FLORAL GROUP LLCAugusta, GA
2d$50,000 - $65,000Onsite

About The Position

The Warehouse Operations Manager is responsible for leading all aspects of warehouse operations, including inventory management, order fulfillment, and shipping, while ensuring accuracy, efficiency, and on-time delivery. This role provides direct leadership to warehouse staff, drives process improvements, and promotes a strong culture of safety and accountability. Collaborates cross-functionally to support business needs, resolve issues, and maintain service excellence. In addition, this role oversees facility maintenance, equipment management, and vendor coordination to ensure a safe, organized, and high-performing environment.

Requirements

  • Must have at least 3 years previous warehouse leadership experience with automated or manual processes.
  • Must have strong analytical and problem-solving skills, and the ability to multi-task.
  • Must be able to adapt to change in a positive manner and motivate employees through these changes.
  • Strong knowledge of Excel and other MS Office applications and past experience with Warehouse Management Systems.

Nice To Haves

  • Prior knowledge/experience working with, or handling perishables is preferred.
  • Prior experience operating forklift, power jack, order picker is preferred.

Responsibilities

  • Oversee all warehouse operations, including receiving, inventory management, order fulfillment, and shipping, ensuring accuracy and on-time delivery
  • Lead, coach, and develop warehouse team members; manage staffing, scheduling, and performance to meet operational goals
  • Maintain accurate inventory levels through effective controls, cycle counts, and reconciliation of discrepancies
  • Drive operational efficiency by identifying process improvements and implementing best practices in workflow, layout, and productivity
  • Ensure compliance with all safety policies and regulatory requirements; promote a strong culture of workplace safety
  • Oversee facility maintenance, including coordination of repairs, preventative maintenance, and vendor management to ensure a safe and well-functioning environment
  • Manage warehouse equipment, ensuring proper use, maintenance, and timely repairs
  • Monitor and report on key performance indicators (KPIs), including productivity, accuracy, and service levels
  • Develop and maintain standard operating procedures (SOPs) to support consistent and efficient operations
  • Support budgeting and cost control efforts related to labor, equipment, and facility expenses
  • Respond to and resolve operational issues, escalations, and service concerns in a timely and effective manner
  • Lead organizational change initiatives and cultivate a culture of innovation to improve operational effectiveness and adapt to evolving business needs.

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Short- and long-term disability benefits, life insurance and other supplemental benefit offerings
  • Flexible Spending Accounts
  • Paid time off, sick time and paid holidays
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