Warehouse Operations Manager

Group O • Milan, IL

83d • $65,000 - $75,000

About The Position

The Warehouse Operations Manager is responsible for leading all warehouse operations at the Milan 120 facility, supporting both the Packaging Solutions and IPS business units. This role oversees material handling, inventory accuracy, and performance improvement, while managing a team of supervisors across two P&Ls. The Warehouse Operations Manager plays a key role in driving operational excellence, safety, and continuous improvement.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Relevant certifications (e.g., OSHA, Forklift, Lean, Six Sigma) preferred.
• 5+ years of warehouse management or equivalent leadership experience.
• Strong leadership and team development capabilities.
• Excellent communication and organizational skills.
• Proficiency in ERP and WMS systems.
• Analytical mindset with ability to interpret and act on performance data.
• Commitment to safety, quality, and continuous improvement.

Responsibilities

• Oversee daily operations including receiving, put-away, picking, staging, and shipping.
• Ensure timely and accurate processing of inbound and outbound materials.
• Maintain a clean, organized, and safe warehouse environment.
• Coordinate cycle counting activities in partnership with Purchasing.
• Ensure inventory accuracy and ERP data integrity.
• Investigate and resolve discrepancies in inventory records.
• Manage and develop warehouse supervisors and frontline staff.
• Provide training on processes, work instructions, and safety protocols.
• Lead site-level communication and escalation management.
• Establish and monitor warehouse performance metrics.
• Review data regularly to identify trends, gaps, and opportunities.
• Implement corrective actions and process improvements to enhance efficiency and service.
• Partner with Logistics, Customer Service, and Business Operations to align warehouse activities with broader business goals.
• Support client-specific requirements and reporting needs.
• Participate in audits and compliance reviews.
• Support onboarding of new employees.
• Assist with weekend or off-shift coverage as needed (infrequent).

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) Plan with Company Match
• Generous Paid Time Off
• 10.5 Paid Holidays
• Career Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees