Warehouse Operations Lead (1A)

iHerb•Elgin, IL

About The Position

Under general supervision, the Warehouse Dept. Lead will lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. Practices safety awareness; order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing. Processing must be completed in a timely manner to maintain established department and location standards/goals. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Requirements

Ability to follow instructions and take directions
Ability to perform tasks consistently and accurately
Ability to read, write and perform basic math and computer operations
Attention to detail
Effective verbal and written communication skills
Ability to work as part of a team and interact effectively with others
Ability to safely operate hand and power equipment according to procedure
Generally requires a minimum of two (2) to three (3) years of related experience
High School Diploma preferred, or a combination of education and equivalent work experience
Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy
Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner

Responsibilities

Loads and unloads trailers, scans merchandise, builds pallets and labels merchandise
Picks, packs and merges orders
Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed
Verifies accuracy of production or location; may set or assign locations of products
Performs manual, computer or RF functions to enter data in systems
Manages flow based on available workload/orders
Communicate with leads from other departments, as needed
Document issues/challenges and report to management
Responsible for training, ensuring accuracy and maintaining productivity levels
Adheres to company policies and procedures; follows department training guidelines, best practices and operating procedures
Keeps work area neat and clean
Maintains standards of appearance according to location dress code
Follows all location Safety Guidelines
Ensures equipment and other department supplies are maintained