Warehouse Operations Dispatcher

A2Z Staffing • Oakland, CA

31d

About The Position

Hours are generally 5am-1:30pm Monday-Friday. Schedules are subject to change based on business needs and may require overtime.

Requirements

• Must be 21 years or older (mandatory company policy)
• Must possess a valid driver’s license and good driving record in compliance with our driver policy
• 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
• 1 year experience in transportation industry
• Knowledge of DOT regulations and legal requirements for drivers
• Excellent communication, customer service, and organization skills
• Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
• Must possess a valid driver’s license and good driving record in compliance with our driver policy
• Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
• Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
• Ability to follow instructions and safe operating procedures
• Demonstrated ability to provide quality customer service
• Ability to work overtime as needed
• Successfully pass a pre-employment drug test (do not test for THC / marijuana)
• Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)

Responsibilities

• Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
• Ensure drivers are completing customer returns within 3 days of creation
• Assist with will-call customers
• Assist with reviewing Samsara driving alerts
• Track drivers on Elite and close out all routes and open orders daily
• Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
• Complete all routing requests before scheduled cut-off times
• Backup for Dispatch Supervisor and EComm
• Assign lines to be pulled by material handlers for will-call and metro routes
• Answering phone calls in a professional and timely manner
• Communicates effectively with call center, sales, customers, drivers and other locations
• Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
• Backup driver, order pulling, operate power equipment as needed
• Promote and maintain a safe working environment for all team members
• The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees