Warehouse Operations Dispatcher

A2Z Staffing•Oakland, CA

31d

About The Position

As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams. Hours are Tuesday-Saturday. Tuesday-Friday 9:30am-6pm and Saturday 6am-2:30pm. Schedules are subject to change based on business needs and may require overtime.

Requirements

Must be 21 years or older (mandatory company policy)
Must possess a valid driver’s license and good driving record in compliance with our driver policy
1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
1 year experience in transportation industry
Knowledge of DOT regulations and legal requirements for drivers
Excellent communication, customer service, and organization skills
Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
Must possess a valid driver’s license and good driving record in compliance with our driver policy
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
Ability to follow instructions and safe operating procedures
Demonstrated ability to provide quality customer service
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)

Responsibilities

Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Ensure drivers are completing customer returns within 3 days of creation
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations
Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
Backup driver, order pulling, operate power equipment as needed
Promote and maintain a safe working environment for all team members
The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations