Warehouse Operations Associate I

Visual Comfort & Co. • Skokie, IL

2d • $17 - $20 • Onsite

About The Position

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. This position is responsible for fulfilling customer orders by coordinating with various departments to ensure on-time delivery. This role is predominantly administrative, ensuring operations workflows stay on track and supporting warehouse efficiency.

Requirements

• 2 years’ previous experience in a manufacturing environment, specifically in inventory, planning, scheduling, or shipping.
• High school diploma or equivalent. Any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities will be accepted.
• Strong aptitude for and proficiency navigating Microsoft Word, Excel, Teams, and Outlook.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Must demonstrate maturity in judgement, commitment, dependability, punctuality and adherence to agreed-upon schedule as determined by manager.
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Demonstrate exceptional communication across all contact channels, including email, chat and phone.

Responsibilities

• Allocate all picking/receiving assignments
• Evaluates past and future sales orders and make assessments based on product availability
• Ensure the timely receipt of all incoming merchandise and company supplies
• Track and monitor any delays in merchandise
• Monitor work order flow and ensure orders are filled accurately
• Report and coordinate with inventory, production and purchasing on any discrepancies. (Out of stock, location issues)
• Enter tickets for Bill of Material issues
• Take initiative, pick, process work orders and communicate
• Create and perform cycle counts-Run replenishment reports for Production
• Check all inbound material for accuracy, both part number and quantity
• Print packings list, placards and labels for inbound products.
• Assist in container unloading and small parcel receipts
• The copy room Material Admin will assist in maintaining priority of work orders to the shop floor so they can be picked for production.
• Print instructions
• Print required labels for WOs.
• Print labels/Forms for other departments as requested.
• Maintain Kanban Levels for Production
• Maintain constant communication with Parts Bridge
• Utilize MRP system to pull reports, print work orders
• Distribute orders to instruction room and picking team.
• Ensure that orders are filled accurately by due dates
• Promptly resolve all material or location issues communicated by picking team
• Monitor sales order flows (product allocation and the release of sales orders) to make sure orders are moving through to the warehouses correctly and in a timely manner.
• Review product shortage concerns and allocate product to meet specific customer needs.
• Expedite past due customer orders through various internal departments and provide timely updates to Customer Service and other departments with new information.
• Report and coordinate with planning, inventory, and production on any discrepancies.
• Modify or reallocate sales order allocations based on business needs.
• Utilize JDE to confirm shipping methods
• Ensure that all orders on the conveyer are processed
• Generate BOL’s using ADSI
• Utilize ADSI to create shipping labels (UPS and Fed Ex)
• Call truck carriers to coordinate shipment schedule.
• Inspects, tests, and disassembles fixtures and determines reason for returns. If required, repair and repackage for sale.
• Processes inventory and order transactions into JDE system.
• Communicates frequently with other departments via email and by phone.
• Prepares documents, logs, and correspondence to process incoming products.
• Ensures all transactions are processed and completed in a timely and accurate manner.
• Trains other Team Members.
• Maintains a well-organized, clean, and orderly warehouse.
• Participates in twice daily ergonomic exercises.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Exhibits and adheres to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. While being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
• May assist other areas when needed.
• Performs other duties as assigned.

Benefits

• Work-Life Balance: Monday – Friday, 7:00am – 3:30 pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees