Warehouse Machine Implementation Specialist - Weekly Traveling

Würth Industry-posted 10 months ago
Full-time • Entry Level
Remote • Greenwood, IN
Professional, Scientific, and Technical Services
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The primary mission of the Implementation Specialist is to facilitate successful inventory solution implementations. This position provides implementation support from the pre-implementation phase of onsite; customer data collection and material identification, through the implementation phase and post go live support. This role further includes implementing various inventory management solutions to include, crib bin management, onsite store/shop, vending machines, etc. Additionally, the Implementation Specialist will provide ongoing support to internal and external customers as well as conduct solution maintenance as necessary to ensure achievement of long-term success and profitability goals.

  • Assist Sales Team with Inventory Management solution implementations including data collection, physical inventory counting and cross referencing, site/tool crib set up, POU configuration, staffing support needs, software installation, system integration assistance, team connectivity, customer training and ongoing customer service.
  • Use internal systems, tools and other resources to identify and cross reference manufacturer and competitive item numbers and/or descriptions to a Northern Safety & Industrial item number.
  • Create spreadsheets and print bar-code labels for VMI and CMI setup using the most current process.
  • Organize inventory areas, put material in bins and create inventory EOQ's (minimum and maximum) baselines.
  • Provide management with weekly updates on activities regarding implementation status in the required format.
  • Provide leadership to local associates during large implementations.
  • Interact face-to-face with internal and external senior level and frontline management team members.
  • Provide a project scope and resource requirement for large scale implementation to the management team.
  • Train the customer on the use of the new solution once implementation has been established.
  • Ensure excellent customer relations by responding to customer needs consistent with Northern Safety & Industrial's standards, culture and business practices.
  • Manage all aspects of business travel in adherence to corporate travel and expense guidelines.
  • Assist the NSI team when not providing implementation services at the customer site.
  • Participate in special projects and perform additional duties when required.
  • High school diploma or equivalent required.
  • 2 years of related experience.
  • Familiarity with a variety of industrial products is required.
  • Broad knowledge of procurement process and knowledge of sales theory/skills is preferred.
  • Direct Customer interaction and problem solving experience is a plus.
  • Strong administrative, planning and organizing experience is required.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively communicate and present information and respond to questions from groups of managers, team leaders, associates and customers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Health, Dental and Vision Benefits for full-time employees & their families.
  • Paid Time off- start accruing on day one.
  • Paid Holidays.
  • 401(K) with Company Match.
  • Company paid Long-term Disability, Life Insurance & AD&D.
  • Voluntary Program offerings.
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