WAREHOUSE LEAD

Reading Rock Inc•Cincinnati, OH

6d•$26

About The Position

Oversee and optimize all warehouse and yard operations, ensuring Operational Excellence in customer service, order fulfillment, and inventory management. Lead process improvement initiatives, maintain a safe and organized facility, and provide supervisory support to Regional Distribution Centers (RDCs) while upholding company policies and core values.

Requirements

High School/GED preferred.
Good communication skills written and verbal
Basic ability to communicate, both verbally and in writing in English.
Valid driver's license with a good driving record: current forklift certification preferred.
3-5 years of supervisory experience for managerial roles; 1 year of forklift experience preferred for associate tasks, construction industry experience is a plus but not required.

Nice To Haves

1 year of forklift experience preferred for associate tasks, construction industry experience is a plus but not required.

Responsibilities

Ensure strict compliance with Standard Operating Procedures (SOPs), company policies, performance standards, and core values.
Drive continuous improvement in people, products, processes, and profitability through proactive leadership and measurable goals.
Maintain a safe work environment by adhering to safety guidelines, reporting concerns, and promoting safety as a core value.
Manage and support RDC operations, including safety protocols, associate training, development, and facility maintenance.
Oversee accurate and efficient order fulfillment, including receiving, storing, handling, and shipping products for customer delivery.
Verify incoming materials against purchase orders, reject damaged items, and ensure proper storage in designated areas.
Coordinate scheduling and communication of material shipments with yard, dispatch, and customers, ensuring accuracy and timeliness.
Manually or mechanically load/unload materials from pallets, skids, platforms, or vehicles, ensuring safe handling.
Resolve order-related conflicts professionally and complete Customer Concern Forms (CCFs) as needed.
Manage inventory control, conduct monthly physical inventories, and report findings to leadership.
Process sales (cash, account, counter, showroom) and provide consultative support to customers.
Monitor financial metrics, manage expenses, and implement processes to meet or exceed budgetary goals.
Maintain a clean, organized, and presentable work area, including warehouse and yard spaces.
Coordinate fulfillment of back orders and special-order products with purchasing, yard, and dispatch teams.
Protect company reputation by maintaining confidentiality of pricing, promotions, and customer information.
Perform additional duties as assigned, including archway, warehouse, yard, or delivery tasks.