Warehouse General Technician

Brite Ideas • Rancho Santa Margarita, CA

26d • Onsite

About The Position

The General Warehouse Technician plays an essential role in the day-to-day preparation, movement, organization, and basic quality control of all equipment that flows through the Brite Ideas warehouse. This entry-level position supports all warehouse workflows, including pulling and returning gear, loading and unloading trucks, cleaning and inspecting equipment, maintaining warehouse organization, staging projects, and assisting with local pickups and occasional onsite load-in/ load-out support.
This role provides foundational warehouse experience for individuals interested in growing within Brite Ideas. The Technician works under the direction of the Warehouse Manager and collaborates with all specialty departments (Audio, Video, Lighting, Rigging) to ensure gear is prepared, transported, and returned through proper systems, safety protocols, and quality standards.

Requirements

• High school diploma or GED required.
• 0–1 years of warehouse, production, live event, or material-handling experience preferred.
• Ability to learn Flex Rental Solutions and warehouse processes (training provided).
• Strong organization, accuracy, and attention to detail.
• Ability to follow instructions, learn quickly, and maintain accountability for gear movements.
• Basic problem-solving skills with sound judgment.
• Ability to work both independently and collaboratively in a fast-paced warehouse environment.
• Ability to remain focused and calm in time-sensitive or high-volume situations.
• Effective verbal communication and teamwork skills.
• Ability to adapt to changing warehouse demands with a proactive, solutions-minded approach.
• Ability to occasionally work overtime, evenings, or weekends.

Nice To Haves

• Experience with basic hand tools, carts, pallet jacks, or general warehouse equipment a plus.

Responsibilities

• Pull, prepare, and stage equipment for events per project pull sheets and Warehouse Manager or Lead direction.
• Return gear through Flex or other system, ensuring accurate counts, scanning, and accountability.
• Load and unload trucks for events and warehouse movements.
• Organize, restock, and maintain cleanliness throughout the warehouse, storage areas, and workstations.
• Assist with shipping, receiving, palletizing, case labeling, and general material handling.
• Move equipment safely throughout the warehouse using carts, pallet jacks, and other non-DOT equipment.
• Prevent loss, damage, or misplacement of equipment through proper handling and documentation.
• Perform basic cleaning, visual inspection, and functional power-on checks for gear returning from events, or other SOP as directed by department specialists.
• Identify damage, missing items, or operational concerns and escalate to the Warehouse Manager or appropriate Specialist.
• Coil, label, sort, and organize cables across all departments (audio, video, lighting, rigging).
• Assist in maintaining case labels, asset tags, and shop organization standards.
• Maintain a clean, safe, and organized work environment in compliance with Brite Ideas’ safety protocols.
• Use Flex Rental Solutions (or similar system) for scanning equipment in/out; training provided.
• Maintain accuracy with all scanning, counts, and movement of gear through the warehouse.
• Notify supervisors of equipment issues, missing inventory, or safety concerns.
• Assist with occasional local pickups, drop-offs, or vendor returns using a Class C vehicle (no DOT or CDL requirements).
• Support Drivers and Logistics with staging outbound gear and receiving inbound equipment.
• Assist Audio, Video, Lighting, and Rigging departments with simple, non-technical duties during peak workflows.
• Support project staging, case organization, cable runs (shop only), and general labor tasks as directed.
• Assist with basic load-ins and load-outs under direct supervision.
• Move and place equipment as directed by Leads or Technical Directors.
• Run and label basic data/power cables or place racks/cases as assigned (no specialty testing or configuration).
• Provide excellent internal customer service and uphold a positive, solutions-oriented approach.
• Participate in team meetings, trainings, and safety sessions.
• Perform other relevant duties as assigned by management.

Benefits

• Competitive Salary
• Medical, Dental, Vision, Voluntary & Additional Life Insurance, Critical Illness, Accident, and Short-Term Disability Insurance
• Generous Paid Time Off including Sick, Vacation, and Holiday Shutdown
• 401K & Profit Sharing
• Monthly Business Expense Stipend(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees