Warehouse Fulfillment Supervisor Full Time

BJ's Wholesale Club • Fairfield, CT

451d

About The Position

The Warehouse Fulfillment Supervisor at BJ's Wholesale Club is responsible for leading and managing the Omni team to ensure operational efficiency and outstanding member service. This role involves overseeing digital initiatives, driving club performance, and maintaining compliance with policies and procedures. The supervisor will work closely with the Assistant Club Manager to foster a collaborative environment and support team member engagement while ensuring a safe and positive experience for both team members and members.

Requirements

• Demonstrate leadership capabilities and manage/supervise cross-functional teams.
• Commitment to driving outstanding service to all members.
• Open shift availability required.
• Must be at least 18 years of age.
• Previous supervisor experience preferred.
• Previous order pulling experience preferred.
• Previous RF scanner experience preferred.
• Computer proficiency required.

Nice To Haves

• Experience in a warehouse or fulfillment environment.
• Knowledge of inventory management systems.

Responsibilities

• Provide leadership and direction within the club, particularly for the departments managed.
• Perform all OMNI functions and lead the Omni team members to establish operational efficiencies.
• Administer all digital initiatives including BOPIC, Same Day Delivery, Curbside, Express Pay, and Ship from Club.
• Teach, coach, and lead through the club level training process.
• Drive a culture of development and ethical decision making among team members.
• Guarantee service excellence through all points of contact with members.
• Ensure compliance with GOLD Member Standards and club standards.
• Process member purchases efficiently and courteously.
• Utilize handheld scanner devices to pick and verify orders from the sales floor.
• Communicate inventory and equipment issues to Home Office and recommend process improvements.
• Manage and assess team member performance, providing actionable feedback and coaching.
• Maintain cleanliness and organization in the SFC/BOPIC area and perform general housekeeping duties.
• Review and manage daily and weekly OMNI reporting and maintain company standards regarding SLA's and goals.

Benefits

• Weekly pay
• Free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty
• Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, and flexible spending options
• 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees