Warehouse Dock Clerk

Franklin Logistics & Development • Chambersburg, PA

2d • Onsite

About The Position

The Warehouse Dock Clerk is responsible for coordinating, documenting, and supporting the loading and unloading of freight at the warehouse dock. This role ensures accurate shipment processing, maintains records, communicates with drivers and warehouse staff, and supports efficient dock operations while following safety and company procedures.

Requirements

• High school diploma or GED required
• Previous warehouse, shipping/receiving, or dock experience preferred
• Basic computer skills and experience with warehouse systems a plus
• Ability to read and understand shipping documents
• Strong attention to detail and organizational skills
• Good communication and customer service skills
• Ability to work in a fast-paced environment
• Ability to stand, walk, and sit for extended periods
• Ability to lift up to [e.g., 25 lbs] occasionally
• Comfortable working around forklifts, pallet jacks, and dock equipment
• Ability to work in varying temperatures and warehouse conditions

Nice To Haves

• Experience with RF scanners or WMS software
• Knowledge of DOT or shipping regulations

Responsibilities

• Check in and check out inbound and outbound freight at the check
• Verify shipment documentation such as bills of lading, packing slips, and manifests
• Communicate with Customer Service Team when loads are completed
• Record shipment data accurately in the warehouse management system (WMS)
• Coordinate dock assignments and communicate with drivers and warehouse personnel
• Maintain organized dock records and files for CSRM to receive weekly
• Support inventory control and shipping/receiving accuracy
• Follow safety regulations, dock procedures, and company policies
• Be a liaison between operations and customer service for load and service accuracy
• Assist with general warehouse duties as needed

Benefits

• Paid on the job training
• A safe, clean, and respectful workplace
• Opportunity to advance within the organization
• Employee appreciation and engagement events
• Employee recognition and continuous performance feedback
• Paid Holidays and Paid Time Off
• Paid Time Off for employee’s birthday
• Health, Dental, Vision, STD, LTD, Accident, and Critical Illness Coverage
• Company Paid Life Insurance
• 401k after one year of employment with annual discretionary match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees