Warehouse Dispatcher

Bender Plumbing Supplies•New Haven, CT

About The Position

WAREHOUSE DISPATCHER BENDER is a leading wholesale plumbing distributor dedicated to providing top-quality plumbing and HVAC products to our valued customers. We take pride in our commitment to embracing technology to drive results, and fostering a culture built on core values, team building, and training. You will be working for a company that cares about its customers AND its team. We are proud to announce that BENDER received an award by the Hartford Courant as a BEST PLACE TO WORK IN CT 2023. Are you ready to be a successful leader that leads by example? Are you ready to dive into a career that thrives on working hard and working smart? Do you use technology to drive results? Are you a leader who builds a strong team by rolling up your sleeves and jumping in? Join the BENDER team as a full-time Dispatcher and be at the heart of our mission to provide top-notch service to our customers. THIS IS NOT A DESK JOB. It is a dynamic, working dispatch position where you will be assisting your team with the staging, loading, and unloading of materials—jumping in to help the team get the job done right!

Requirements

Exceptional organizational and multitasking skills.
Leadership and team-building skills.
Commitment to safety and adhering to company policies and procedures.
Strong work ethic and a willingness to embrace working hard and working smart
Strong technological proficiency, including the use of dispatching software and GPS systems.
Adaptive to new technologies and software.
Excellent communication and interpersonal skills.
Physical ability to work in a fast-paced, physically demanding environment. assist with loading and unloading of materials.

Nice To Haves

DOT Medical Card preferred
Prior dispatching or logistics experience is a plus.

Responsibilities

Receiving, organizing, and logging deliveries
Ensuring drivers are following safety checks and procedures
Efficient routing of deliveries
Monitor drivers and verify proper status and location of each delivery
Prepare, assist, verify, and POD orders to be delivered
On time delivery and accuracy
Roll up your sleeves and work alongside the team, especially during busy periods or unexpected challenges.
Effectively schedule and dispatch delivery drivers to fulfill customer orders while optimizing routes for efficiency.
Embrace and leverage technology tools, such as GPS systems and dispatching software, to streamline operations and drive results.
Safety Compliance: Enforce safety protocols and regulations to minimize accidents and maintain a safe work environment for all team members.
Proactively identify and address operational challenges, finding solutions to optimize efficiency and customer satisfaction.
Provide exceptional customer service by promptly addressing inquiries, handling delivery-related issues, and ensuring customer satisfaction.
Maintain accurate records of dispatch activities, driver performance, and customer interactions.
Uphold and promote the core values of BENDER in all interactions and decision-making processes.
Collaborate closely with our team of drivers and support staff to foster a positive work environment and achieve common goals.

Benefits

Competitive Compensation
We are an EOS Company
Medical/Vision/Dental Benefits
401(k) with a company match
PTO and paid holidays
Company-paid basic life insurance
Casual dress code
Company events Employee discount program on thousands of brands
Weekly company meetings for sharing and learning
EAP Program (Employee Assistance Program - Offers free confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems)