R.E. Michel Company-posted 4 months ago
Full-time
Newnan, GA
Merchant Wholesalers, Durable Goods

The WarehouseCounter Service position is a full-time, non-exempt role located in Newnan, GA. The position involves various duties related to branch operations, including answering telephone calls, servicing customers, generating invoices, and loading items into customers' vehicles. The employee is responsible for the safe operation of all branch material handling equipment while ensuring accurate order pulling, loading, and timely deliveries to customer locations.

  • Provide fast and friendly customer service by following 'Customer First' standards, in person or over the telephone.
  • Display a positive attitude by greeting customers as they enter the branch.
  • Ensure commitments made to customers are met or exceed expectations.
  • Pull customer orders from the warehouse and load them into company delivery trucks or customer vehicles.
  • Produce and complete accurate paperwork including invoices, C.O.D.'s, special orders, vendor purchase orders, and shipping and receiving paperwork.
  • Ensure all products leaving the branch are billed and collect payment via cash or credit card.
  • Process all customer returns and warranties the same day they are received.
  • Unload deliveries to the branch and place products in assigned stocking areas.
  • Ensure safe and efficient operation of lift trucks or other material handling equipment.
  • Report damage, safety issues, and accidents to the supervisor immediately.
  • Maintain the appearance of the warehouse and facility, including cleaning and tidying.
  • Verify accuracy of incoming orders and report discrepancies to the supervisor.
  • Process, prepare, and receive all products shipped by UPS.
  • Maintain the counter notebook.
  • Perform other duties as assigned.
  • No specific education requirement listed.
  • Must be 18 years of age to operate a forklift.
  • Successful completion of pre-employment screens is required.
  • Basic understanding of Heating and Cooling systems, parts, and supplies.
  • Excellent verbal communication skills with the general public and customers.
  • Demonstrated proficiency in operating a computer and Prophet 21.
  • Ability to read invoices, catalogs, stock numbers, and descriptions to accurately identify items.
  • Competitive salary and benefits package.
  • Immediate participation in the 401(k) Plan.
  • Disability and Life Insurance.
  • Paid holidays, sick time, and vacation time.
  • Medical, Dental, Vision, and Supplemental Plans.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service