2nd Shift Warehouse Counter Associate, M-F 3:30pm-11:30pm

CJ Logistics • Richmond, VA

6d • $18 - $18

About The Position

Are you highly organized, detail-oriented, and excellent with people? CJ Logistics America is seeking a dedicated Warehouse Counter Associate to join our field team. In this critical role, you will be the front line for superior customer service, ensuring the accurate and immediate issuance and documentation of parts requested via work orders, trouble calls, or in-person customer requests at the counter.

Requirements

• High School Diploma/GED equivalent.
• Proficiency in PC use, including basic working knowledge of Microsoft Office Suite (Word, Excel).
• Basic math and reading skills.
• Demonstrated ability to be detail-oriented, with the capacity to manage multiple tasks effectively in a fast-moving environment.
• Strong problem-solving skills and the ability to follow oral and/or written instructions.
• Good interpersonal skills and a proven ability to work collaboratively with both internal teams and external customers.

Responsibilities

• Customer Service & Issuance: Provide excellent service by issuing parts accurately based on work orders and cost center orders, and by responding promptly to trouble calls or walk-up customers at the counter.
• Inventory & Documentation: Immediately and accurately document the movement of all items within the warehouse management system (WMS).
• Compliance & Procedures: Follow all procedures for special item issuance and IMEP restrictions.
• Communication & Reporting: Notify planners and management regarding Part In-Advance-Check (PIAC) status and when parts need to be placed in block status.
• Transaction Management: Document all part returns, credits, transfers, and erroneous transactions.
• Order Fulfillment: Pick orders and transport them as requested.
• Inventory Control: Perform daily Inventory Cycle Counts inside the main stockroom; perform bin balances of 10 or less and document the checks; document discrepancies between bin balances and system counts.
• Warehouse Maintenance: Perform bin maintenance, new receipt put away, and ensure the counter and stockroom area remains clean and organized at all times.
• Other Duties: Perform other assigned duties to support warehouse operations.

Benefits

• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED