Warehouse/Counter Associate

Johnstone Supply, The Balsan Group • Manchester, NH

79d

About The Position

Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC/R needs and ensuring a seamless sales experience.

Requirements

• Have prior experience in counter sales, preferably in the HVAC/R industry
• Possess strong communication and interpersonal skills
• Are proficient with point-of-sale systems and basic computer applications
• Can lift up to 50 lbs and are comfortable standing for extended periods
• Demonstrate a proactive approach to problem-solving and customer service

Responsibilities

• Greet and assist walk-in customers and handle incoming calls with professionalism
• Provide accurate information on product availability, pricing, and specifications
• Process sales orders, returns, and warranties efficiently
• Maintain a clean and organized counter area and showroom
• Collaborate with the warehouse team to ensure timely order fulfillment
• Stay updated on new products and industry trends to better assist customers

Benefits

• Competitive Base Salary + Performance Bonuses
• Health, Dental, and Vision Coverage
• 401(k) with Company Match
• Paid Holidays & Generous PTO
• Opportunities for Professional Growth and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level