Warehouse/Counter Associate

Johnstone Supply, The Balsan GroupManchester, NH
79d

About The Position

Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC/R needs and ensuring a seamless sales experience.

Requirements

  • Have prior experience in counter sales, preferably in the HVAC/R industry
  • Possess strong communication and interpersonal skills
  • Are proficient with point-of-sale systems and basic computer applications
  • Can lift up to 50 lbs and are comfortable standing for extended periods
  • Demonstrate a proactive approach to problem-solving and customer service

Responsibilities

  • Greet and assist walk-in customers and handle incoming calls with professionalism
  • Provide accurate information on product availability, pricing, and specifications
  • Process sales orders, returns, and warranties efficiently
  • Maintain a clean and organized counter area and showroom
  • Collaborate with the warehouse team to ensure timely order fulfillment
  • Stay updated on new products and industry trends to better assist customers

Benefits

  • Competitive Base Salary + Performance Bonuses
  • Health, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Paid Holidays & Generous PTO
  • Opportunities for Professional Growth and Development
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