Warehouse Coordinator - New Jersey

Plastic Express•Edison, NJ

19h•Onsite

About The Position

With reporting responsibilities to the Customer Success Manager or Warehouse Manager, this position is directly responsible for the day to day dock activities, document preparations and filing. May be required to understand customer pricing and when asked must accurately update transactions in the computer database. This position will have daily interaction with the Plastic Express warehouse employees, company and non-company drivers, dispatchers and associates, shipping companies, company vendors and support staff. The Warehouse Coordinator will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and other company management. During the course of business, the Warehouse Coordinator is not to share any confidential information with anyone other than their direct manager or executives of Plastic Express.

Requirements

Must be able to safely operate a forklift and must pass site forklift certification.
Must have the ability to think independently and make decisions that are in the company’s best interest.
Must possess excellent interpersonal, communications and organizational skills.
Must be multi-task oriented with the ability to handle many activities simultaneously.
Must be able to work overtime, long hours, weekends and holidays when needed.
High school diploma or equivalent
Ability to read and speak in English required

Nice To Haves

Previous warehousing experience is preferred.
Customer service and industry experience preferred
Some Advanced education or working toward a degree
SAP or other ERP system experience/certification(s) given consideration
Acellos Highjump experience/certification(s) given consideration
Ability to read and speak in Spanish, Chinese, Hindi, or Japanese will be given consideration

Responsibilities

Maintaining warehouse shipping, receiving, and delivery files.
Maintain and replenish essential office supplies.
Maintain UPS system and prepare end of day reports.
Answer phones, forward calls and take messages.
Research information when needed.
Maintain inventory by checking for any discrepancies.
Enter location changes provided by warehouse attendants.
Coordinate sample requests and repacks.
Preform cycle counts on customer’s inventory.
Assist in customer yearly inventories.
Monitor “Open Order” & “No Location” screens to make sure all orders are being updated.
Maintain supply inventory report of essential dunnage materials and/or packaging supplies.
Assist the department managers and supervisors with special assignments
Maintain and monitor delivery appointment log on Plastic Express data base.
Notify customer of late truck arrivals and inform/ get approval for OT charges.
Maintain an accurate driver’s sign in log and make sure drivers are signing in and out with arrival and departure times.
Match and check receivers with documents brought in by company drivers and delivering carriers.
Input material counts into system and issue a receiving document and labels to receiving attendant.
Notify CSR & management immediately concerning shortages or damaged material.
Provide photos of damaged material to customer if necessary.
Check freight after labeling to ensure product is labeled correctly.
Track daily all receiving activities on the open order report are completed and updated properly.
Work with other company team members to arrange receiving appointments and pick-up schedules with carriers and port terminal operations.
Notify Warehouse Management of any discrepancies.
Monitor and maintain the Open Order Report in the Warehouse database.
Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution.
Contact CSR with any questions on orders.
Prepare bill of lading; pick slip, packing slip and address labels if required.
Match customers provided documents to Pick Slip and BOL.
Issues pick slip, packing slip, and required labels to warehouse staff.
Receive pick slip back from warehouse, check for discrepancies and attach to bill of lading and stage in carriers holding file.
Documents any extra services on picking slip that are forwarded to the CSR for customer billing.
Issue bill of lading to carrier for signature.
Scan sign BOL to customer or CSR.
Provide photos if necessary to customers on freight loaded on to containers/trailers.
Arrange shipments of material.
Assist Warehouse Manager and Operations Manager with special assignments.
Notify Warehouse Management of any discrepancies.