Odw Logistics-posted about 1 year ago
$41,080 - $41,080/Yr
Full-time • Entry Level
Lockbourne, OH
Professional, Scientific, and Technical Services

The Warehouse Clerk position at ODW Logistics is a full-time role focused on managing shipping and receiving transactions, ensuring effective communication with various stakeholders, and maintaining customer information using warehouse management systems. The role emphasizes customer service and teamwork within a fast-paced logistics environment, contributing to the overall efficiency of supply chain operations.

  • Process and monitor shipping and receiving transactions and documentation (e.g. receipts, bills of lading, orders, confirmation of shipments, etc.)
  • Communicate effectively with transportation, OFR, management, co-workers, and customers using appropriate media (phone, email, face-to-face)
  • Manage customer information using Warehouse Management System and Microsoft Office tools
  • Monitor damaged and/or on-hold product, notify vendors, and work with OFRs
  • Collaborate with customers on necessary needs, including workflow organization and prompt response timeframes
  • Research, resolve, and communicate customer, inventory, order, and inbound discrepancies
  • Complete daily and/or monthly customer reporting documentation
  • Perform all other duties as assigned
  • 1 - 2+ years of customer service or related experience preferred
  • High School diploma or equivalent education/work experience preferred
  • Proficiency in Microsoft Office tools, data entry, and internet application experience preferred
  • Previous experience with Warehouse Management System (AS400) preferred
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced, team-oriented environment
  • Patience and adaptability
  • Conflict resolution and technical proficiency
  • Problem-solving and time management skills
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