Warehouse Associate

Ambient Enterprises•Seattle, WA

4d•$25 - $30

About The Position

Johnson Barrow, Inc., a leading Commercial HVAC Manufacturers Representative Firm, is seeking a highly motivated and skilled Warehouse Assistant / Inside Sales Associate with a strong emphasis on sales. This position will play a vital role in supporting the sales team and ensuring smooth warehouse operations. The ideal candidate will possess excellent communication skills, a customer-centric approach, and a passion for sales.

Requirements

High school diploma or equivalent; additional education or relevant certifications are a plus.
1-2 years of shipping/receiving experience in a warehouse environment
Excellent verbal and written communication skills.
Proficient in using sales software, CRM systems, and MS Office Suite.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Nice To Haves

Experience with internation shipping to between Canada and the US a strong plus
Forklift operation certification (or willingness to obtain certification) is a plus.

Responsibilities

Assist the sales team with customer inquiries, product information, and order processing.
Collaborate with customers to understand their needs and provide appropriate product recommendations.
Prepare and follow up on sales quotations, ensuring accurate and timely responses.
Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.
Provide outstanding customer service to build and maintain strong customer relationships.
Receive and process incoming stock, ensuring accuracy and timely stocking of products.
Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.
Prepare shipments and ensure accurate documentation for outbound orders.
Maintain a clean and organized warehouse environment for efficient operations.
Assist in maintaining sales records, customer databases, and reports.
Monitor sales metrics and generate periodic sales reports for management review.
Identify sales trends and opportunities to drive business growth.

Benefits

Competitive compensation with bonus opportunities tied to individual and company performance
Medical, dental, and vision insurance
Health savings account (HSA) and flexible spending account (FSA) options
Life and disability insurance
401(k) retirement savings plan with company match
Paid time off (vacation, sick leave, and holidays)
Employee assistance program (EAP)
Professional development and training opportunities
Tuition reimbursement program
Volunteer time and wellness initiatives