Warehouse Associate

Holland America Group•Miami, FL

76d•Onsite

About The Position

Intermediate Specialist, IT Logistics, is responsible for managing the logistics of incoming and outgoing IT assets, ensuring that all equipment is accurately tracked, received, and dispatched per company policies and project timelines. This position is instrumental in implementing and adhering to compliance standards and security measures throughout the shipping and receiving processes. This role is pivotal in ensuring the IT department operates smoothly and efficiently, supporting internal operations and external customer service objectives.

Requirements

High school diploma with experience required
3+ years IT operations, logistics management, and coordination of supply chain processes, preferably in IT.
Ability to manage logistics software systems and technology related to inventory and shipment tracking.
Knowledge of IT equipment and familiarity with a wide range of IT programs.
Skilled in operating heavy machinery for moving and wrapping pallets.
Must be able to multi-task.
Strong communication, collaboration, time-management, and organizational skills.
Ability to learn new technologies and concepts.
Ability to work independently and within a team.
Ability to think critically, problem solve creatively, and perform root cause analysis.
Analytical and detailed oriented with a strong business sense.
Ability to meet tight deadlines, prioritize workload, and achieve effective results.
Proficiency in MS Office products.
Primary language English
Must be able to lift in excess of 50 pounds.

Nice To Haves

Associate’s degree in Business, Logistics, Supply Chain Management or related field or equivalent work experience preferred
1+ years in the cruise and/or travel industry preferred
Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems.
Bilingual (English and Spanish), a plus.

Responsibilities

Execute shipping process for IT equipment, ensuring timely dispatch according to organizational schedules.
Properly pack equipment for shipping or storage to prevent damage and maintain functionality.
Respond to and manage service requests related to IT logistics, ensuring timely resolution and user satisfaction.
Receive IT equipment, verifying quantities and quality, and documenting any discrepancies.
Effectively communicate with warehouse personnel and loading individuals to coordinate and streamline operations.
Efficiently remove and decommission equipment post-use, adhering to company protocols for data security and hardware management.
Maintain proficiency in the systems used by the warehouse provider to enhance operational efficiency and integration.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus