Warehouse Associate - Morning Shift

Shepherd Electric Supply•Richmond, VA

1d•Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. They focus on moving materials accurately and on time to keep contractors on schedule and projects on track. The company's success stems from people who prioritize safety, accuracy, and care for teammates and customers. This role is crucial as the Warehouse Lead (a functional role, not a title) sets the tempo for all warehouse operations. This individual is the first to identify issues and resolve them before they escalate. When warehouse operations run smoothly—receiving is accurate, inventory is correct, the floor is organized, and the team is clear on tasks—it positively impacts the entire branch, ensuring customers receive orders correctly, drivers leave on time, and sales teams have confidence. Conversely, struggles in the warehouse affect all other functions. This position is central to execution, serving as a point of reference for the team, the initial layer of quality control, and a link between daily operations and branch leadership.

Requirements

High school diploma or equivalent required
Forklift certification required or ability to obtain within 30 days of hire
Proficiency with warehouse management systems and standard computer tools (Excel, email)
Ability to lift up to 60 lbs. regularly and stand for extended periods
Valid driver's license required
Ability to successfully complete pre-employment screening requirements

Responsibilities

Receive inbound freight accurately — every line, every count, every time
Identify and document shortages, overages, and damaged goods before they enter inventory
Ensure product is staged, labeled, and put away correctly to support fill rate and order accuracy
Coordinate inbound activity with purchasing and sales when exceptions arise
Conduct daily cycle counts and contribute to periodic physical inventory efforts
Investigate and resolve inventory discrepancies promptly — treat them as signals, not nuisances
Maintain bin locations, shelf labels, and stock organization so product is always findable
Flag recurring discrepancy patterns to leadership for root cause review
Pull, stage, and verify outbound orders before they leave the building
Confirm that shipping documentation is complete and accurate on every outbound shipment
Coordinate with dispatch and counter teams when orders are time-sensitive or priority-flagged
Ensure will-call orders are ready before the customer arrives
Set the tone — pace, accuracy standards, and safety expectations — for the warehouse crew each shift
Delegate daily tasks clearly and follow up to confirm completion
Support onboarding and on-the-floor training for new warehouse team members
Escalate performance or conduct concerns to the Warehouse Manager promptly and directly
Operate forklifts, pallet jacks, and warehouse equipment safely and in compliance with Shepherd standards
Conduct pre-shift equipment inspections and report maintenance needs before they become failures
Maintain a clean, organized warehouse floor — aisles clear, hazards addressed, product protected
Support safety compliance at the team level — you are the first layer of accountability
Surface inefficiencies, recurring errors, or workflow friction to the Warehouse Manager
Recommend and test process changes that improve accuracy, speed, or team capacity
Cross-train on adjacent functions — shipping office, routing coordination — to increase team flexibility