Warehouse Associate

Nuage Designs Inc•Chicago, IL

5d•Onsite

About The Position

This Warehouse Associate position is a hands-on role and responsible for the end-to-end logistics of our high-end event rental inventory. The ideal candidate will execute meticulous order preparation and quality control, ensure the safe and protective transport of delicate items, perform professional on-site assembly, and manage precise inventory verification during both delivery and post-event pickup, all while upholding Nuage’s highest standards for client interaction and safety.

Requirements

High school diploma or equivalent qualification.
Exceptional attention to detail and a strong commitment to quality control.
Proven ability to follow specific cleaning and drying procedures precisely.
Regularly required to stand, walk, bend, stoop, and reach throughout the workday
Frequently required to lift, carry, push, and pull items weighing up to 50 lbs unassisted; team lift required for items exceeding 50 lbs.
Ability to climb ladders and work at heights consistent with warehouse racking environments
Must be able to operate powered industrial equipment including forklifts and pallet jacks.
Must be able to remain on feet for extended periods and move throughout a large warehouse facility

Nice To Haves

Experience in housekeeping, dry cleaning, or garment care is preferred.

Responsibilities

ORDER PREPARATION AND QUALITY CONTROL
Verify all details in the system, including dates, times, addresses, item lists, and special requirements (e.g., restricted hours, assembly needs, limited access). Communicate any inconsistencies immediately to the supervisor.
Conduct a thorough inspection of each piece, ensuring it is clean, undamaged, and fully functional. Perform necessary detailing (polishing glass, furniture) and document the condition of items before loading.
Select and utilize appropriate protective materials (covers, blankets, plastics, dividers) for each item. Ensure vehicles are loaded securely to prevent movement or damage during transport, and label all containers clearly by type and destination.
TRANSPORTATION AND DELIVERY
Confirm the assigned route and schedule with the logistics coordinator, and verify that the delivery vehicle is clean, fueled, and in optimal working condition.
Greet the client or event coordinator cordially. Confirm the unloading area and access route before commencing work. Handle all inventory with extreme care, using clean hands or gloves.
Precisely follow client plans or instructions for item placement. Ensure symmetry, alignment, impeccable presentation, and verify that all assembled items are level, clean, and free of visible marks.
FINAL VERIFICATION AND DOCUMENTATION
Review the delivery list point-by-point with the client or coordinator to confirm all items have been successfully received.
Note any observations or visible damage on the delivery document and obtain the signature of the responsible client representative.
Immediately inform the office team of delivery completion, send photos of the final assembly, and communicate any incidents of damage to the supervisor.
INVENTORY RETRIEVAL AND WAREHOUSE RETURN
Confirm the scheduled time and site access conditions for post-event pickup.
Repeat the inventory check procedure during pickup to confirm all items are accounted for before loading.
Upon return, meticulously check all items for cleanliness, damage, or loss. Report any incidents immediately to the supervisor and ensure items are properly cleaned, repaired, and stored according to internal procedures.
EXPECTATIONS AND SAFETY
Staff Presentation and Conduct:
Maintain a clean uniform, professional presentation, and cordial attitude at all times.
Treat the event venue with maximum respect and maintain clear, discreet communication with the client.
Personal activities (smoking, eating, or personal phone use) are strictly prohibited during delivery and assembly.
Safety Compliance:
Mandatory use of personal protective equipment (gloves, lifting belts, appropriate footwear).
Strict adherence to all weight limits and proper lifting techniques when handling and transporting items.
Promptly report any safety risks or accidents to the supervisor.