Warehouse Associate / Service Technician in T

KELLEY CREATE•Juneau, AK

About The Position

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary: This position works to ensure shipping/receiving tasks, inventory management, and the loading and unloading of freight are all done safely, correctly, and in a timely manner. Essential Duties and Responsibilities:

Requirements

High school diploma or equivalent
Current Drivers License with a clean driving record
Shipping / Receiving processes and practices
Safety procedures and practices in a warehouse environment
Excellent customer service skills
Able to work independently and as a team
Utilize sound judgment and problem-solving skills.
Must be detail-oriented, with excellent administrative and organizational skills.
Ability to manage multiple tasks and meet established deadlines
Outstanding written and verbal communication skills
Motivation and the ability to work independently with little or no supervision
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.

Nice To Haves

Prior Experience a plus

Responsibilities

Shipping & Receiving:
Receive, inspect, and document incoming shipments for accuracy and quality.
Unload trucks and verify contents against purchase orders or packing slips.
Prepare, package, and label outgoing shipments in accordance with company and carrier standards.
Maintain shipping and receiving logs and records.
Communicate with vendors, suppliers, and internal departments regarding delivery issues or discrepancies.
Warehouse Operations:
Must be able and willing to drive and operate a box truck and lift gate.
Organize and maintain inventory in warehouse storage locations.
Perform regular cycle counts and assist in physical inventory.
Operate forklifts, pallet jacks, and other warehouse equipment safely (training provided if necessary).
Ensure a clean, safe, and organized work environment in compliance with safety regulations.
Delivery:
Load and deliver products to customers or job sites in a safe and timely manner.
Obtain delivery confirmations and handle returns as necessary.
Perform pre- and post-trip inspections on company vehicles.
Represent the company professionally during all customer interactions.
Junior Technician:
Assist the senior technicians with in-shop and onsite set up and delivery of multifunction machines and safes.
Clean up job site, remove packaging materials, and ensure completed area is neat and ready for use.
Understand the basic functions of an MFP and be able to install toner and drums and take copy counts.(Training will be provided if necessary)