Warehouse Associate II

Greater Cleveland Food Bank Inc•Cleveland, OH

13d•$22

About The Position

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties. Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.” Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including: Paid Time Off and Holiday Pay beginning day one Low-cost medical, dental, and vision insurance Generous retirement plan Wellness programs Childcare assistance Tuition and Student Loan assistance Short-term and long-term disability coverage Life insurance Apply today and become part of a mission-driven organization dedicated to making a difference in the community. SUMMARY The primary responsibility of this position is to serve our Agencies in the agency pick-up area by assisting customers in the loading of orders of food and non-food products. This position will locate customer’s orders and use various pieces of equipment to load orders into agency’s vehicles. This position ensures that a high level of safety and sanitation are maintained in the facility. Secondary responsibilities include: picking outbound orders (when needed), re-stock pallet bins, remove scrap pallets from pick bins, and perform other duties as assigned. Due to the close proximity of the Marketplace as well as similar responsibilities, the Warehouse Associate II position will assist in the Marketplace (as needed), making sure there is a good variety of quality product for the Agencies to shop from, removing scrap, and restacking product in the cooler / freezer.

Requirements

HS Diploma/GED preferred.
Two to three years of warehouse/material handling experience required.
Experience on Reach Truck / Forklift operation required
Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Nice To Haves

Customer Service experience (highly preferred).
Previous shipping/receiving experience preferred.
Tow motor certification required.
Serve-safe certified preferred, but not required.

Responsibilities

Provides superior customer service to Agencies while assigning dock doors, locating orders and loading agencies’ vehicles.
Verify an Agency’s orders on Outbound Staging board and locate products in Staging locations; Operate a Reach Truck / Forklift to load orders into agency’s vehicles.
Conveys materials and ensures the product is properly staged on a pallet and are properly marked indicating the agency’s name and the correct location.
Delivers staged product to agency’s vehicles for pick-up and marketplace orders.
Assembles orders accurately, from stock, utilizing assigned pick lists or voice picking technology and referring to product location, inner packing, description and quantity.
Perform daily walk-through in Agency Pick-up Staging area to identify orders / product left behind and determine if the order will be returned to stock or rescheduled for later date.
Maintains required job knowledge and skills and core professional competencies, including attending and participating in required educational programs and staff meetings.
Maintain high standards of warehouse sanitation and safety at all times. Ensures that empty pallets and production packaging are removed from aisle ways, cooler and freezer.
Provide housekeeping services for the warehouse areas and other areas, as scheduled, or necessary, to maintain the highest level of cleanliness and pest control.
Immediately reports to supervisor any repairs that are necessary or required to equipment of the facility, ensuring that facility and equipment is properly maintained and is in good working condition.
Removes dangerous conditions prior to an accident or injury occurring (i.e., water spill clean-up, etc.).
Assists in inventory counting as requested or instructed by supervisor.
Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
Performs other duties as assigned.