Warehouse Associate and Driver

Johnstone Supply LLC•Orlando, FL

About The Position

Now is the best time to join Johnstone Supply. As our Warehouse Operator & Backup Delivery Driver, you will be at the heart of our supply chain, managing incoming and outgoing products, maintaining accurate inventory, and creating a safe, efficient workspace for yourself and your colleagues, while also creating an exceptional experience for our customers. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. As a wholesale distributor, our Warehouse Operator & Backup Delivery Driver are major contributors in establishing Johnstone Supply as a leader in our industry; they work to support local contractors in their day-to-day work to help ensure that everyone who partners with Johnstone is successful.

Requirements

High School Diploma or GED (or equivalent experience), with a clean driving record.
Ability to lift and carry up to 50 lbs. regularly (with occasional heavier lifts using equipment).
Skill to operate heavy equipment, including delivery vehicles, forklifts, and pallet jacks.
Basic math skills, including addition, subtraction, multiplication and division.
Basic computer skills and familiarity with inventory management systems.
A safety-first mindset and strong attention to detail.
Valid Driver’s License required.

Nice To Haves

CDL License Preferred but not required.

Responsibilities

Responsible for executing the branch delivery operations within the assigned service area. Key duties include safely operating company vehicles, optimizing route sequencing, verifying order accuracy, loading and unloading deliveries, handling product returns, and providing exceptional customer service. This role also involves capturing and relaying customer feedback to support service improvement initiatives.
Safely operate company vehicles and equipment consistent with DOT, state and company standards.
Maintain positive relationships with customers by providing “exceptional service” that includes accurate and timely delivery of products.
Perform routine inspections and preventative maintenance on assigned equipment and refer defects or need for repairs to supervisor.
Load and unload trucks.
Verify customer shipments against shipping manifests for accuracy.
Prepare route to ensure timely, accurate and efficient deliveries.
Fills or assists in filling customer orders by picking product using RF scanner, ensuring accuracy by scanning barcodes; placing and, or packing product into cartons or onto a pallet to provide damage-free shipment.
Drive straight body vehicles including box truck to deliver supplies and equipment to customer’s place of business or job site.
Maintain cleanliness of inside of truck, cab and box.
Maintain telephone or radio contact with supervisor to receive expedited delivery instructions.
Immediately communicate delivery, traffic and safety issues to supervisor.
Record sales or delivery information as applicable, obtain customer signature on receipt for pick up or delivery.
Serve as a key field contact for gathering accurate customer service and delivery expectations.
Performs general warehouse and other duties as assigned.

Benefits

Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Employer subsidized medical, dental, and vision plans.
Employer paid life insurance and long-term disability
Voluntary short-term disability, accident and critical illness insurance
24/7 Access to virtual care/telehealth options, and Parental Time Off
Flexible spending accounts (FSA)
$100 wellness reward for completing annual health check-up
Employee Assistance Program (EAP) for you, and your family
Coverage for chiropractic, acupuncture, and message therapy services
Tuition reimbursement, up to $5,250 per year
Employee referral bonus program – earn up to $4,000 per year
Employee service milestone recognition program
Employee discounts on products & retail discounts
Variety of incentive plans for employees
Bi-weekly pay days on every other Friday
Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees