SwiftX Inc.-posted 2 months ago
Full-time • Entry Level
Jacksonville, FL

This position involves supervising and assisting operations of Delivery Service Providers (DSPs) while ensuring compliance with company standards. The role includes developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The candidate will oversee third-party warehouse activities for consistency and reliability, coordinate cross-border logistics from China to global markets, and lead budget management and team KPIs. Daily control meetings and performance reviews will be conducted, and the candidate will be responsible for recruiting qualified DSPs and providing onboarding. Additionally, the role requires designing training to improve service quality, overseeing regional fleet operations, task distribution, and cost control, managing in-house and outsourced vehicle resources, and continuously optimizing collection models and processes. The candidate will also coordinate with internal teams and external partners, handle daily operations, and respond to emergencies.

  • Supervise and assist operations of DSPs, ensuring compliance with company standards.
  • Develop and enforce quality assurance protocols.
  • Monitor performance and drive continuous improvement.
  • Oversee third-party warehouse activities for consistency and reliability.
  • Coordinate cross-border logistics from China to global markets.
  • Lead budget management and team KPIs.
  • Conduct daily control meetings and performance reviews.
  • Recruit qualified DSPs and provide onboarding.
  • Design training to improve service quality.
  • Oversee regional fleet operations, task distribution, and cost control.
  • Manage in-house and outsourced vehicle resources.
  • Continuously optimize collection models and processes.
  • Coordinate with internal teams and external partners.
  • Handle daily operations and emergency responses.
  • Bachelor’s degree or equivalent.
  • Bilingual Mandarin required.
  • Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
  • Strong leadership, analytical, and decision-making skills.
  • Able to perform under pressure in fast-paced environments.
  • 7 PTO days
  • 5 Paid Sick Leave Days
  • 6 Paid Holidays
  • 401K 100% Matching up to 2%
  • 50% Medical insurance, 100% Dental and Vision Insurance
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