Warehouse and Service Technician, Windows Direct USA

Bath Concepts Independent Dealers•Louisville, KY

7d•$20 - $24

About The Position

Windows Direct USA / Baths Direct USA is a fast-growing remodeling company specializing in windows, doors, and bath/shower solutions. Due to continued growth, we are seeking energetic, reliable team members to support our field service, measure and warehouse operations. This role is ideal for someone who enjoys variety, problem-solving, and hands-on work.

Requirements

2–5 years of remodeling, construction, or skilled trade experience preferred (windows, doors, baths/showers a plus)
Ability to accurately measure job sites and read basic specifications
Strong troubleshooting and customer service skills
Comfortable using technology for job documentation and communication
Valid driver’s license and insurable driving record
Ability to lift medium to heavy objects (alone or with assistance)
Reliable, punctual, team-oriented, and eager to learn

Responsibilities

Unload trucks, receive and log inventory, and keep jobs/materials organized
Pull and verify outgoing job materials and deliver materials to job sites
Maintain a clean, organized warehouse and assist with inventory counts
Diagnose, troubleshoot, repair, or replace windows, doors, baths, and showers in customers’ homes
Address service and warranty issues including leaks, operation issues, seal failures, drywall repair, and water infiltration
Perform onsite inspections and accurately measure windows, doors, and bath/shower spaces for proper ordering
Provide outstanding customer service and communicate clearly with customers and internal teams
Perform carpentry, drywall, painting, trim work, caulking, minor plumbing, and metal brake/capping work as needed