Warehouse and Delivery

I KITAGAWA & CO•Kailua, HI

1d•Onsite

About The Position

This position is responsible for the safe and efficient delivery and pickup of parts from customers, satellite stores, wholesale accounts, and vendors. Key responsibilities include operating vehicles safely, adhering to traffic laws, and providing excellent customer service. The role involves coordinating deliveries, verifying invoices, handling payments, maintaining accurate logs, and using delivery equipment. Additionally, the individual will be proficient in using PCH testing and machine equipment, conducting daily vehicle checks, performing basic vehicle maintenance, and ensuring the cleanliness and organization of the store and warehouse. The role also includes assisting with returns, annual inventory, and stocking the front-end retail space, as well as reporting vehicle repair needs to management.

Requirements

Ability to perform each essential duty satisfactorily.
Current valid driver’s license and clean driving abstract.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Basic computer skills.
Proficient with Email & Communication.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write simple correspondence.
Ability to speak, read, and write fluently in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Forklift Certification: Complete and obtain Forklift Certification within three (3) months from the first day of employment.

Responsibilities

Safely delivering and picking up parts from customers in a timely, accurate, friendly, and professional manner.
Operating vehicles safely and efficiently, adhering to traffic laws and regulations and the company’s Safe Driving Policy.
Providing exemplary customer service and maintaining a positive attitude.
Delivering and picking up parts and equipment to clients, satellite stores, wholesale accounts, and vendors.
Coordinate last-minute pick-ups and deliveries by checking with leaders, inside salespeople (Counterperson), with Dispatcher and/or Warehouse personnel before leaving the store.
Deliver parts to clients when needed and distribute them to appropriate drop-off spots on a timely basis.
Coordinate and work with Dispatcher for the most efficient route in delivering to customers and vendors.
Verifies that invoice matches items that are being delivered or picked up.
Ensure that the check payment received from the customer is filled out accurately, including the verifying the check against the invoice.
Keeps an accurate log of daily deliveries and pick-ups.
Request recipient’s signature on each delivery using the delivery tablet.
Unloads delivery vehicle each night; turns in all paperwork and undelivered parts daily.
Use the required delivery program and equipment.
Proficient at using PCH testing and machine equipment to service the clients’ needs.
Complete Daily Vehicle Checklist, per store protocol, and ensure vehicle is good working order.
Report any issues with Vehicle to the Store Leader immediately.
Handle basic maintenance of the vehicle, including checking and filling the tank with gas, checking oil, keeping it clean by washing the vehicles, and ensuring the required vehicle inspections have been completed before the expiration date.
Ensure the cleanliness of the store by dispensing used boxes and trash, sweeping floors, and dusting parts bins daily.
Ensure pallets, boxes, inventories are properly received, stored, and put away or stocked in their proper bins, update inventory system.
Ensure the warehouse is properly stocked and communicate in a timely manner with the Store Leader when stock levels are low.
Maintains professional appearance and hygiene; Ensure work uniform and name badge always worn.
Completes and remains current with all mandatory manufacturing, safety compliance, safeguards, and cybersecurity training.
Help prepare and complete all returns for shipment back to the different vendors for credit on a timely basis to avoid missing out on the credit.
Assist with the annual Store Parts Inventory and periodic inventory events.
Assist with stocking the front-end retail space.
Advises and informs management (Store leadership and/or General Manager), when the delivery vehicles need repairs and maintenance, this includes major repair to the vehicle.
Other duties as assigned by Store Leader or GM.