Ward Clerk

Kaiser Permanente • Los Angeles, CA

225d

About The Position

Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment.

Requirements

• Minimum one (1) year experience within the last 3 years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.
• High school graduate or equivalent.
• Typing 30 WPM or as required by facility.
• Communicates in a clear, concise manner appropriate to the developmental stage of the patient.
• Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.
• Demonstrated ability to utilize Medical Terminology.

Nice To Haves

• Completion of a Ward Clerk training program.
• Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.
• Possession of a current Basic Life Support (BLS) card.

Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Provides reception for assigned area.
• In conjunction with other departments, assists in the resolution of members problems.
• Files and records physician orders accurately and timely in accordance with departmental policies and procedures.
• Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts.
• Completes and files patient processing forms.
• Calls or faxes prescriptions into pharmacy.
• Assures accurate census by inputting admission, discharge, and transfers in a timely manner.
• Schedules and re-schedules or cancels tests, procedures and examinations for patients.
• Coordinates the administrative aspects of hospitalization admission, transfer, discharge and transportation.
• May transport patients, equipment, supplies, and laboratory specimens.
• Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.
• Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.
• Collects, sorts, and delivers mail; prepares outgoing mail.
• Promptly answers call lights, alarms and patient requests.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED