Ward Clerk - 40 hr CRMA- Per Diem, Days - Bolster Heights

Central Maine Healthcare•Lewiston, ME

About The Position

Central Maine Healthcare is searching for a Ward Clerk/40hr CRMA for Bolster Heights, Per Diem Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! Position Summary: A Ward Clerk performs administrative and coordination duties such as managing patient records, answering phones, and supporting unit operations, while also overseeing medication-related regulatory requirements. This role supports compliance for medication rooms, medication carts, oxygen rooms, biohazard areas, and facility-provided equipment and supplies, serving as a crucial link between nursing staff, patients, and other departments to keep the unit running smoothly and efficiently. The Ward Clerk handles clerical tasks such as chart preparation, log maintenance, inventory tracking, and communication, requiring strong organization, communication, and multitasking skills.

Requirements

Completion of CRMA course.
Current CRMA certification in the state of Maine.
Knowledge of medication administration standards and regulatory requirements.
Current American Heart Association Healthcare Provider BLS required.
Ability to effectively communicate in English, both verbally and in writing.
Basic computer knowledge.
Ability to engage patients and team members utilizing the CMH Experience Standards
I am creating a warm, caring, and non-judgmental environment
I am actively listening and seeking information
I am honest, truthful, and consistent
I am respectful, treating all individuals with dignity and empathy
I am serving as a role model, taking both initiative and ownership when appropriate
I am working collaboratively and demonstrating teamwork
I am resilient and adapt to change in positive ways.
Demonstrated ability to direct and triage in a highly fluid dynamic operational environment.
Ability to collaborate with all layers of the management/ administration team.

Nice To Haves

Experience in a healthcare or clinical setting preferred.
Additional languages preferred.

Responsibilities

Provides general nursing care such as positioning patients, lifting and turning patients, applying/utilizing special equipment, assisting in the use of bedpan, commode, and ambulating patients.
Demonstrates the ability to perform procedures within the CRMA scope of practice per state law.
Maintains medication rooms, medication carts, oxygen rooms, and biohazard areas in compliance with regulatory and organizational standards.
Oversees the storage, labeling, security, and documentation of medications in accordance with state and facility requirements.
Maintains inventory of facility-provided equipment and supplies, including medication carts, oxygen equipment, OTC medications, and incontinence supplies.
Monitors expiration dates and removes expired or compromised medications and supplies according to policy.
Ensures medication carts and medication rooms are clean, organized, and inspection ready at all times.
Performs routine compliance checks and documents findings per departmental policy.
Coordinates ordering, restocking, and replacement of medications and supplies as needed.
Reports medication, equipment, or supply concerns to the assigned RN or supervisor.
Demonstrates knowledge of medication administration processes within the CRMA scope of practice.
Follows infection control, safety, and medication handling procedures to reduce the likelihood of medication or healthcare errors.
Manages and operates medication-related equipment safely and correctly.
Maintains accurate documentation related to medication storage, inventory, and compliance activities
Knowledgeable of and applies appropriate infection control procedures.
Performs all aspects of assigned duties in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Communicates in a clear and concise manner to RNs and medical staff.
Maintains a good working relationship within the department and with other departments.
Documentation meets current standards and policies.
Attends in-service education programs, as assigned, to learn new treatments, procedures,developmental skills, etc.
Treats patients and families with respect and dignity
Demonstrates the ability to be flexible, organized, and function under stressful situations.
Manages and operates equipment safely and correctly.
Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
Maintains a pleasant and helpful demeanor and presents a professional appearance toward all internal and external customers at all times.
Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e., asks patients who appear to be lost if they need assistance in finding their way).
Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
Interacts with supervisory personnel in a professional, supportive, and courteous manner, venting emotions appropriate to time and place.
Demonstrates a commitment to service by consistent attendance and punctuality,scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist