Ward Clerk

Kaiser Permanente • Honolulu, HI

281d • $23 - $26

About The Position

Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning. Is responsible and accountable for tasks delegated.

Requirements

• Post high school coursework in Medical Terminology or equivalent related experience.
• Basic Life Support from American Heart Association.
• Type 30 wpm.
• Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative.
• Talking to co-workers, customers, outside vendors, and on the telephone.
• Reading, writing, speaking, and understanding English.
• Training/giving and receiving instructions.
• Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.

Nice To Haves

• Experience in transcribing physicians orders.
• Computer skills.
• Setting up and maintaining file systems.
• Post high school coursework in commercial or vocational secretarial science.

Responsibilities

• Answers phone(s) on Unit and manages calls appropriately.
• Takes phone reports from Lab, Diagnostic Imaging, and other Departments accurately, and delivers to proper nurse.
• Calls and schedules clinic appointments for patients who need help, when directed by RN/LPN.
• Refers all calls from physicians to appropriate nursing staff.
• Uses systems to assist with the processing of orders.
• Verifies ADT information.
• Uses manual system when computer is down.
• Answers PTS and keeps station ready and available.
• Retrieves meds and supplies and delivers to proper place/person.
• Reports maintenance problems immediately.
• Maintains inventory of Unit supplies.
• Orders non-stock items as directed.
• Orders stock items to maintain par level.
• Transport/arranges for transport of supplies and equipment between Units or Departments as needed.
• Supports unit during computer downtime.
• Obtains downtime kit as appropriate.
• Xeroxes and processes charts and other documents as directed by Supervisor or RN.
• Communicates ADT information to Admitting Department and Shift Supervisor/Bed Control.
• Answers nurse call console and refers patient calls to appropriate person.
• Picks-up blood/blood products from Lab as directed by RN.
• Picks-up non-controlled medications from Pharmacy.
• Picks-up supplies/equipment from other Departments.
• Calls acuity forecast to Staffing Office by designated times.
• Tallies and completes daily Acuity Sheets.
• Calls updated acuity.
• Completes additional tasks on individual Units per standards/procedures or Supervisor instructions.
• Functions with awareness of and applies safety principles/standards as defined by Hospital.
• Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person.
• Functions with awareness of and applies infection control principles/standards as defined by Hospital.
• Keeps work area neat, clean and orderly.
• Maintains confidentiality of patient/hospital information.
• Transmits messages and other pertinent information to appropriate staff members.
• Picks up, sorts, and delivers Unit and patient mail.
• Follows Nursing Department/Unit specific standards/policies/procedures/protocols/ guidelines.
• Remains calm in emergency patient care/Unit situations.
• Completes required in-services annually.
• Participates in orientation of new clerical staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed