Ward Clerk Transcriber

Kaiser Permanente • Downey, CA

301d • $30 - $33

About The Position

The Ward Clerk Transcriber position is responsible for supporting and coordinating the administrative activities of the nursing unit at Downey Medical Center. This role involves processing admissions, transfers, and discharges using the ADT system, answering and routing calls, ordering supplies, and assisting with patient discharges. The position requires effective communication with patients, families, and other departments to ensure a smooth workflow and enhance patient experience.

Requirements

• Successful completion of medical terminology.
• High School Diploma or General Education Development (GED) required.
• Working knowledge of PCs and the ability to navigate in a Windows environment.
• Basic knowledge of office equipment (fax machine, copy machine, scanner).
• Ability to clearly speak, read, write and thoroughly understand English.
• Ability to learn policies and procedures.
• Ability to learn software applications.
• Ability to read and comprehend complex instructions and medical record documents in English.
• Ability to write correspondence in email.
• Typing speed of 30 WPM.

Responsibilities

• Processes, transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
• Answers and appropriately routes internal and external telephone calls.
• Orders materials and supplies for the unit.
• Collects equipment and medication as needed.
• Follows up with the nurse, patient, and/or family as appropriate.
• Makes follow-up appointments for patients as necessary.
• Organizes transfers to skilled nursing facilities in conjunction with the Discharge Coordinator.
• Prepares discharge packets and other documents for patients.
• Maintains the unit's business equipment.
• Updates the unit's white board.
• Maintains the Minimum Medical record.
• Assists unit personnel in the use of the electronic medical record.
• Acts as greeter for the unit, greeting new patients and their families.
• Coordinates discharge times and contacts family members.
• Initiates unit downtime procedures when necessary.
• Communicates with other units/departments.
• Supports Environmental Services in data entry into the ADT system.
• Facilitates co-pay collections by communicating with the Admitting office.
• Assists with other unit duties such as collecting meal trays and taking specimens to the lab.
• Participates in hourly rounding to promote service excellence.
• May cross train as a receptionist.
• Provides management or hospital Bed Coordinator with updates on open beds.
• Performs other duties as assigned.

Benefits

• Competitive hourly pay range of $30.3 - $33.57.
• On-call position with flexible hours.
• Employee status: Regular.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED