WARD CLERK - CERTIFIED (67588)

PRIORITY MANAGEMENTBossier City, LA
4dOnsite

About The Position

The Ward Clerk provides essential administrative and clerical support to the nursing unit in a nursing home and rehabilitation facility. This certified role helps ensure smooth daily operations by managing documentation, communication, and coordination between nursing staff, residents, families, and other departments.

Requirements

  • High school diploma or GED
  • CERTIFIED CNA
  • Basic computer skills (typing, data entry, email)
  • Ability to multitask in a fast-paced healthcare environment
  • Strong communication and organizational skills

Nice To Haves

  • Previous experience in healthcare, long-term care, or clerical role
  • Familiarity with electronic health records (EHR)
  • Customer service experience

Responsibilities

  • Answer phones and route calls appropriately
  • Greet residents, families, visitors, and staff in a professional manner
  • Maintain resident charts (paper and/or electronic)
  • File, copy, scan, and organize medical and administrative documents
  • Enter and update resident information in the facility’s system
  • Assist nursing staff with clinical tasks
  • Prepare admission, discharge, and transfer paperwork
  • Maintain census and bed board information
  • Communicate with nursing staff, therapy, dietary, housekeeping, and admissions
  • Notify appropriate staff of changes, orders, or requests
  • Assist with scheduling appointments and transportation as needed
  • Maintain clean and organized nurses’ station
  • Report equipment or supply needs to appropriate personnel
  • Follow HIPAA and facility confidentiality policies
  • Adhere to infection control and safety procedures
  • Maintain professionalism and respectful behavior at all times
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