Waiver Lead - 1st shift

RJW Logistics Group • Bolingbrook, IL

5h • Onsite

About The Position

RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization, committed to employee success and continuous innovation in the retail logistics industry. The company has launched an Employee Ownership Program to empower, motivate, and reward its team members, offering an ownership stake, potential for increased earnings through share appreciation, a deeper sense of belonging, and fostering community and collaboration, all at no cost to the employee. Shares will be given yearly based on salary. As a Waiver, you will oversee the wave planning and order distribution for outbound operations. This role ensures efficient workflow management, adherence to sail dates, and coordination between picking, QC, Shipping, and Inventory teams. The ideal candidate is highly organized, detail-oriented, and proactive in a fast-paced logistics environment.

Requirements

• Sitdown and Reach experience NEEDED
• Strong organizational, analytical, and problem-solving skills.
• Ability to prioritize tasks effectively in a high-volume, time-sensitive environment.
• Proficient in warehouse management systems (WMS) such as Synapse or similar platforms.
• Strong written and verbal communication skills for effective team coordination.
• Detail-oriented with a proactive approach to identifying and resolving issues.
• Proficiency in Microsoft Outlook, Word, Excel, and Access Database.
• Forklift certification (Reach, EPI, Sit-Down) or willingness to obtain certification.
• High School Diploma or general education diploma (GED).
• Ability to read, write and comprehend English is required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, percentages and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to determine “root cause” of problem and determine corrective action.
• Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.

Nice To Haves

• Experience in warehouse operations, logistics, or wave planning is preferred.
• Warehousing certifications a plus.

Responsibilities

• Manage and distribute work assignments to pickers, ensuring orders are processed in alignment with sail dates and shipping schedules.
• Monitor and verify QC operations, ensuring all loads are reviewed and completed on time.
• Identify, document, and report damages to Inventory Control for timely resolution.
• Track and follow up on pending orders, proactively addressing any delays.
• Monitor workflow and adjust labor allocation to optimize efficiency.
• Communicate effectively with supervisors, team members, and other departments to maintain smooth warehouse operations.
• Troubleshoot system-related issues and submit IT/MIS tickets as necessary.
• Prepare for the next shift by printing order summaries and organizing workflow assignments.
• Accurately input order data into the Synapse system, ensuring correct spots and weights are recorded.
• Generate and submit shift reports, detailing operational progress and any outstanding issues.
• Support cross-functional initiatives by assisting in related outbound tasks as required.

Benefits

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED