Waitstaff

St. James Place of Baton Rouge•Baton Rouge, LA

About The Position

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work. Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service? St. James Place is the right opportunity for you. Schedule: 10am - 8pm and 4pm – 8pm, work two weekends and off one weekend Job Duties The waiter position involves engaging customers in a friendly and professional manner, taking accurate food and beverage orders, communicating effectively with residents and the culinary team and serving our residents with caring hospitality. He or she performs a variety of duties related to meal service, including greeting residents, taking orders stocking, cleaning, and catering for meal service. The wait-staff presents ordered choices and responds to requests regarding food and beverage selections. Responsibilities include removing courses and dinnerware as well as assisting with cleaning and other kitchen duties as needed.

Requirements

Minimum high school diploma or GED equivalent required
Alcohol Servers License required
Ability to read, write, speak, and understand English language and follow written and oral instructions
Knowledgeable of proper food handling procedures
Excellent verbal communication skills required
Commitment to providing excellent customer service experiences to all patrons in the dining room
Must attend Wait-Staff Training class within 30 days after hire date and adhere to the procedures and standards set forth in the training
Requires extended standing and/or walking.
Ability to lift heavy objects.
Frequent bending and stooping.

Nice To Haves

1-2 years wait-staff experience preferred

Responsibilities

Dining Room Set-up and Service Maintains high standards of dining room set-up, service, and sanitation
Prepares the dining room by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils in the appropriate places
Lights candles at dusk
Maintains the table setting by removing courses as completed, replenishing utensils, refilling beverage glasses, and being alert to patron spills or other special needs
Consistently monitors the salad bar to ensure product freshness and quantity
Food and Beverage Service Transmits food orders to the kitchen staff
Keeps kitchen staff informed by noting the timing of the meal progression
Serves orders and any accompaniments and/or condiments as requested by the patron
Prior to serving, inspects prepared food to ensure adherence to specifications, observing appearance, quality, and temperature
Demonstrates proper serving techniques with adherence to proper sanitation, safety, and alcohol beverage control policies
Ensures the expectations of residents and visitors are consistently met regarding the service they receive
Responds in a professional manner to all patrons in the dining room, including responding to and resolving complaints regarding food orders
General knowledge of catering set-ups
Menu Knowledge Presents menu and is knowledgeable regarding the daily Chef’s Specials, soup of the day, and other special order options
Knowledgeable regarding questions related to food preparation and menu items
Interpersonal relationships Demonstrates good rapport and cooperative work relationship with others
Cooperatively adapts to changes, especially in crisis situations
Always exhibits a positive attitude
Attendance and reliability Provides proper notification and advance notice for absences or tardiness
Willing to adjust personal schedule when needed
Arrives on time and ready to work at the start of the assigned shift
Other behavioral factors Displays good communication skills when dealing with peers, subordinates, residents and visitors
Follows proper lines of communication as established by the organization
Displays enthusiasm in performance of own duties
Dresses in a professional manner and according to dress code policy; practices good personal hygiene; wears ID badge