Waithelp (On-Call)
About The Position
To serve beverages to bar patrons in a friendly, courteous, timely and efficient manner according to the hotel’s high standards. May take orders for light meals or hors d’oeuvres. Computes bill and accepts payment. Responsible for the general cleanliness of assigned station. Retrieves completed food and/or beverage orders from kitchen or bar; confirms accuracy of order and delivers to guests with appropriate condiments. When serving beverages, abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Checks assigned station before, during and after shift for proper set up and cleanliness. Greets guests in a friendly and courteous manner and explain any specials and/or restaurant promotions. Records the details of the order from guests, repeating as necessary, to check for accuracy. Inputs order into the Micros computer system and informs the kitchen of the particulars in the order being placed. Replenishes beverages as necessary and checks with guest for overall satisfaction. Busses and re-sets tables for the next guest. Picks up clean linen for service and drops-off soiled linen for washing to Laundry Department. Markets and serves upon request any dessert or specialty food and retail items. Presents the check to the guest and collects payment.
Requirements
- High School Diploma or General Education Diploma preferred
- Six (6) months waithelp experience preferred
- Certification of tuberculosis clearance required
- Honolulu Liquor Commission Card required
Responsibilities
- Serve beverages to bar patrons
- Take orders for light meals or hors d’oeuvres
- Compute bill and accept payment
- Maintain cleanliness of assigned station
- Retrieve and deliver food and beverage orders
- Ensure accuracy of orders
- Abide by liquor regulations
- Check station setup and cleanliness
- Greet guests and explain specials
- Record order details
- Input orders into the Micros computer system
- Replenish beverages and check guest satisfaction
- Bus and reset tables
- Handle linen
- Market and serve desserts and specialty items
- Present checks and collect payment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
