WAITER/WAITRESS
About The Position
Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.Job SummarySummary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service. Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests. Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens. Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff. Collects tickets and follow proper cash-handling procedures. Promotes a clean, safe and neat environment for guests. Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor. Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties during special events and functions. Performs other duties as assigned.
Requirements
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
