WAITER/WAITRESS (FULL TIME AND PART TIME)

Compass Group•Pittsburgh, PA

1d•Onsite

About The Position

This position is for a full-time and part-time Waiter/Waitress at the University of Pittsburgh. The role involves taking food and beverage orders and efficiently delivering items to dining room guests. The company is hiring immediately and offers a dynamic campus team environment where associates are valued and empowered. Employees can expect competitive wages, benefits, and perks such as Instapay through the One @Work app. The career path encourages learning, growth, and making a meaningful impact. Key duties include promptly greeting guests, taking orders, delivering food professionally while maintaining sanitation standards, understanding menu items and advising guests, communicating with kitchen staff, handling cash, promoting a clean environment, maintaining confidentiality, addressing complaints, and ensuring the dining room is properly set up. The role also involves operating various equipment and collaborating with other departments for special events.

Requirements

Prior serving experience is required.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.

Benefits

Opportunities for Training and Development
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical (for full-time positions)
Dental (for full-time positions)
Vision (for full-time positions)
Life Insurance/AD (for full-time positions)
Disability Insurance (for full-time positions)
Commuter Benefits (for full-time positions)
Employee Assistance Program (for full-time positions)
Flexible Spending Accounts (FSAs) (for full-time positions)
Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws