WAITER/WAITRESS (FULL TIME AND PART TIME)

Compass GroupGastonia, NC
94d$13

About The Position

We are hiring immediately for full time and part time WAITER/WAITRESS positions at Covenant Village located at 1351 Robinwood Road, Gastonia, NC 28054. The schedule includes varying days from 11:00 am to 7:30 pm with rotating weekends. Prior food service experience is preferred, but we are willing to train. The position offers a fun work environment, robust benefits package, and the opportunity to work with a talented and supportive team that makes a real impact in the lives of those we serve.

Requirements

  • Prior food service experience is preferred.
  • Willingness to train.

Responsibilities

  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
  • Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients.
  • Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others.
  • Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions.
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