WAITER/WAITRESS (FULL TIME AND PART TIME)

Compass Group USA • Cambridge, MA

115d • $25 - $33

About The Position

Restaurant Associates is seeking full-time and part-time Waiter/Waitress positions at MIT Sloan Exec Ed in Cambridge, MA. The role involves taking food and beverage orders and efficiently delivering items to dining room guests. The schedule includes Monday through Friday with some weekends, and hours may vary, including some nights. Prior catering experience is preferred. The pay range is $25.00 to $33.39 per hour.

Requirements

• Prior catering experience is preferred.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
• Demonstrates complete understanding of menu items and ingredients; advises guests on appropriate combinations of food and drinks when requested.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others.
• Collects tickets and follows proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical (for full-time positions)
• Dental (for full-time positions)
• Vision (for full-time positions)
• Life Insurance/AD (for full-time positions)
• Disability Insurance (for full-time positions)
• Commuter Benefits (for full-time positions)
• Employee Assistance Program (for full-time positions)
• Flexible Spending Accounts (FSAs) (for full-time positions)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees