Wait Staff

Theodore Roosevelt Medora Foundation•Medora, ND

just now•Onsite

About The Position

We are currently seeking Part-Time/On-Call Servers to join our team! This role is perfect for individuals looking for primarily evening hours with the benefit of flexible scheduling. Our Restaurant The New Taste of The Old West. Theodore’s Dining Room is a fresh culinary experience in a historic and elegant atmosphere. From Fresh Garden Salads and delectable Brussel Sprouts to Bacon-wrapped steaks and tantalizing Buffalo Osso Bucco, Theodore’s Dining Room has something for everyone! Pair any meal with a cocktail from TR’s Tavern, open year-round in the historic Rough Riders Hotel in the heart of downtown Medora. Summary/Objective Our Fine Dining Servers have a true passion for the hospitality industry and provide the ultimate fine dining experience, through menu knowledge and outstanding attention to detail.

Requirements

Excellent verbal and written communications skills.
Reliable, on time, and ready for every shift.
Positive attitude, and excellent interpersonal skills.
Ability to work as a team.
Stay guest-focused and nurture an excellent guest experience.
Ability to establish great table service guest relations.
Strong attention to detail and the ability to multitask.
Ability to operate point-of-sale systems.
Clean and neat appearance.
Willing to learn and follow directions.
Ability to prevent and solve guest complaints.
Adhere to restaurant uniform policy at all times.
Provide outstanding guest service.
Must give exceptional guest service to all guests.
Must be able to troubleshoot and create solutions if needed.
Must be at least 21 years old to serve alcoholic beverages.
Minimum of three years’ experience working a professional fine dining environment with advanced knowledge of fine wines, classic drinks, dining etiquette and steps of service.
Must be fluent in English, bilingual a plus.

Responsibilities

Provide guests with friendly, efficient, and memorable service with the main focus on hospitality.
Have a comprehensive knowledge of service standards, guest relations, customer satisfaction and proper etiquette.
Ensure compliance with alcoholic beverage control regulations and laws. Check identification of those appearing underage and deny service when appropriate.
Comply with all food and beverage regulations, complete all training set forth by management.
Have proficient menu knowledge and familiarity with all the items and ingredients that are served in the dining room.
Have extensive knowledge of food preparation.
Adhere to all safety and sanitation specifications set forth by management.
Maintain a clean and safe working environment.
Maintain performance standards and motivates team through positive role modeling.
Answers questions regarding the menu.
Take food and beverage orders and deliver them to the kitchen.
Deliver food, beverages, condiments, and other requested items to customers.
Ensure that food is prepared correctly and to customer’s satisfaction,
Report all guest issues to management.
Collect plates and clear the table as customers finish their meals.
Prepare customers’ checks and collect payments.
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
Participate in workplace safety meetings.
Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.
Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
Perform other related duties as assigned.