Wait Staff
About The Position
The dining room wait-staff is responsible for serving all customers including residents, guests, and family members. The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. Provide a high level of customer service and promote a restaurant style dining atmosphere. Work closely with the dining room manger to keep residents satisfied with food and dining programs. Create a strong sense of team work and cooperation among all staff. When applicable acquaint new residents with menus, seating, and dining options and hours. Set tables in accordance to Addison Place standards. Serve residents and guest’s beverages as requested. Review daily menu with residents and takes and delivers accurate meal orders to residents and guests. Remove used or soiled plates, utensils, glasses, linen from the dining room as needed. Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room. Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction. May perform other duties as assigned. Must be available to work holidays and weekends.
Requirements
- Less than high school education
- Minimum of 1 year dining room or restaurant wait staff experience preferred but not required
- Working knowledge of basic kitchen operations and food safety standards
- Strong organization and time management skills
- Ability to resolve problems of dissatisfied customers and/or employees
- Able to build positive and strong relationships with employees, coworkers and residents
- Focused and dedicated to provide excellent customer service
- Able to handle multiple jobs and priorities
- Able to delegate and hold staff accountable efficiently and respectfully
- Physically able to move at least 50 lbs. without assistance
- Physically able to bend, reach, and work in small areas
- Physically able to push and pull equipment and furnishings
- Physically able to stand for long periods of time
Responsibilities
- Serving all customers including residents, guests, and family members
- Provide a high level of customer service and promote a restaurant style dining atmosphere
- Work closely with the dining room manger to keep residents satisfied with food and dining programs
- Create a strong sense of team work and cooperation among all staff
- Acquaint new residents with menus, seating, and dining options and hours
- Set tables in accordance to Addison Place standards
- Serve residents and guest’s beverages as requested
- Review daily menu with residents and takes and delivers accurate meal orders to residents and guests
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed
- Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room
- Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction
- Perform other duties as assigned
- Work holidays and weekends
Benefits
- Medical
- Dental
- Vision
- Health FSA
- Dependent Care FSA
- Short-Term Disability
- Long Term Disability
- Life Insurance
- Home and Auto Discount program
- Vendor Discount Program
- 401(k) with matching contribution
- Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit
- Employee referral bonus
- Resident referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
