Zippy's core purpose is to "share Hawaii" by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.
Report to store management and ensure all guests are well taken care of.
Provide courteous and efficient guest service throughout the dining experience.
Effectively handle assigned section by greeting guests, taking orders promptly, and accurately inputting orders into the POS.
Process guest checks and payments properly.
Efficiently serve food to guests, refill drinks, and bus tables promptly after guests leave.
Be knowledgeable about menu items, ongoing promotions, and special menu items.
Answer guest inquiries in a purposeful manner.
Maintain constant communication with kitchen staff and inform guests of their order status.
Prepare and serve beverages and desserts.
Maintain a safe and sanitary work and guest area through constant cleaning and organizing.
Perform other duties as assigned by management.
Meets assigned shift requirements.
Regularly push, pull, and carry objects.
Stand and walk on foot for at least 6-8 hours.
Reach at shoulder level and below waist constantly, above head occasionally.
Bend downward or forward at waist or knees occasionally.
Talk and listen to communicate instructions.
Light work, exerting up to 20 pounds of force.
Able to visualize accuracy, neatness, and thoroughness of the work assigned.
Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Passed a tuberculosis (TB) skin test within 12 months of the date of hire or dated/issued at the age of 16 or older.
Pass a drug screening test.
High school diploma or equivalent preferred.
Previous cash handling preferred.
Minimum of 1 year experience as a host or server preferred.