VW Used Car Technician

Fairfield Automotive • Fairfield, CA

16h • $36 - $39 • Onsite

About The Position

Fairfield Automotive opened a brand new Volkswagen Dealership in Fairfield. We’re driven by our values; We are a Competitive group - We want to WIN. We are Adaptable - Willing to change if there is a better way to deliver a great experience for our guests. We demonstrate Unwavering Ethics - Do it right or fix it fast. We are Collaborative - Teamwork is key to our success. And finally, we want to demonstrate Empathy - The power of authentic connection. At Fairfield Automotive, we believe that Work-Life Integration is more than just a catchphrase. Our dealership will be closed on Sundays because we know family time is the most important time. Our new home is getting a new look-we think it will be the nicest Volkswagen Center in Northern California, equipped with state-of-the-art employee and guest amenities. Our organization is a place with limitless advancement opportunities...if you’re looking for a home, not just a job, we hope you will consider Volkswagen of Fairfield. As a Reconditioning Used Car Technician with Volkswagen of Fairfield, you will diagnose and perform maintenance work on all makes and models of vehicles, troubleshooting vehicle issues and fixing them; well-versed in complex mechanical and electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Must maintain a positive and enthusiastic attitude in all that we do.
• Demonstrate high character and achieve high results.
• Must maintain a professional appearance and provide friendly customer service.
• Maintain effective team member relations.
• Ability to maintain emotional control in stressful situations.
• Must be able to read, interpret and transcribe data in order to maintain accurate records.
• Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.
• Exceptional attention to detail and follow-through.
• Able to use/learn to use: ASR, dealer DMS system, technical software, and manufacturer's diagnostic equipment as required.
• Ability to adapt and support new processes and changes to help in employee and customer satisfaction.
• Must maintain a clean, safe working environment at all times.
• Possess an outstanding work ethic.
• Handle all vehicles with care, keep them clean and take precautions to protect all vehicles at the dealership.
• Willing to submit to a pre-employment background check, MVR check, and drug test with results that are consistent with Company hiring standards.
• High School Diploma or equivalent work experience.
• Prior experience as a reconditioning automotive technician or thorough technical training.
• Mechanical skills must be sufficient to diagnose and repair given sufficient product training.
• Ability to provide a tech school/training completion certificate.
• The ability to work independently with limited supervision and the motivation to continually increase product knowledge should be evident.
• The self-concept of professionals should be coupled with concern for quality service and customer satisfaction.
• Ability to drive manual transmission vehicles.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

• Inspect vehicle engines and mechanical/electrical components to diagnose issues accurately.
• Service vehicles in a timely manner for routinely scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.
• Repair or replace broken or dysfunctional parts and fix issues.
• Communicate all repair order issues and estimated repair times via ASR to keep all pertinent parties up to date on vehicle repairs.
• Inform the Shop Foreman of difficulties with repairs and the need for additional repairs.
• Comebacks: limit comebacks to less than two percent as defined by the shop foreman.
• Self-development: attend training seminars, shop meetings, and service schools.
• Smog License, additional compensation provided
• Customer Relations: attentive to customer needs and responsive to customer inquiries where appropriate.
• Team Effort: demonstrate a concern for meeting team/departmental needs through activities such as accepting overtime, following up on needed parts, helping other technicians, and training apprentices.
• Productivity: achieve an average productivity rate as defined by the shop foreman.
• Efficiency: maintain a minimum efficiency rate as defined by the shop foreman.
• Practice safe work habits, follow the company’s safety policies and use personal protective equipment as required.
• Provide complete stories in DMS on all jobs.
• complete a complimentary multi point inspection and video on every vehicle
• Perform other duties as may be assigned by management.

Benefits

• A competitive compensation package that rewards high-performers
• Employee pricing and incentives
• 401(k) with company match
• Medical, Dental, and Prescription coverage - active on the 1st following 30 days of employment
• Company-paid Life Insurance
• Paid time off
• Closed on Sundays
• Family owned & operated

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees