Provide all preventative and corrective maintenance to ensure consistent, reliable, and secure service availability. This includes all actions required to return the service to full operational capability such as vendor RMA processes, removal and proper disposal of broken equipment/software, installation and testing of new equipment/software, and configuration of new equipment/software Perform day-to-day maintenance, and specific scheduled maintenance activities that result from manufacturers recommended service intervals, alerts, bulletins, available patches, and updates according to agency approved change management processes. This includes maintaining updated documentation, change logs, and service bulletin libraries for all supported equipment and software in the CSOC knowledge management platform Execute emergency maintenance actions with sufficient urgency to preclude unacceptable outage durations, approved by the Government prior to execution, and coordinated through and approved by CSOC and ESC government management Perform all development, engineering, testing, integration, and implementation actions necessary for major vendor revisions Perform continuous engineering assessments to improve the performance, effectiveness, coverage, and maturity of this service. These assessments are limited to improvements that can be achieved without the purchase of additional hardware or software Perform all development, design, engineering, testing, integration, and implementation actions necessary to perform a full technology refresh every four years or upon Asset contract recompete, whichever comes first (Note: The assets supporting this service are acquired through a DoD contract). This includes the removal and disposal of the legacy capability
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees